Bob Anderson
Bob Anderson at Mercedes-Benz of Washington

Bob Anderson | Page 4

Service Manager

Mercedes-Benz of Washington

480 Washington Rd
Washington, PA 15301

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4.8
75 Reviews

Dealership Experience

38 yrs, 2 mos

Industry Experience

40 yrs

4.8

75 Reviews

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75 Reviews of Bob Anderson

July 30, 2024

Dealership Rating
Employee Rating

I have always been pleased with service here, but the only complaint I have this time is with regard to no one calling to advise when my car was ready. I called finally called, to find it had been ready More

by Bob Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Blussick

July 25, 2024

Dealership Rating
Employee Rating

Staff, managers, technicians, were first class in assisting. I am thankful for a great team! More

by CARNOLD4214
Recommend Dealer
Yes

Other Employees Tagged: Amanda Koschak, Drew Todd

Jul 26, 2024

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 10, 2024

Dealership Rating
Employee Rating

Great staff! Efficient! Very professional and friendly. Always willing to assist. Always first class! No issues. More

by BLUEFISH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clif Burns , Jeremy Carpenter

Jul 11, 2024

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 27, 2024

Dealership Rating
Employee Rating

Excellent work and friendly people including the service manager Always available always there and ready to assist More

by JPIRRIS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 22, 2024

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Great experience from beginning to end. Easy and efficient. Like the way you speak to a person. More

by MJEUSC
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 25, 2024

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2024

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Employee Rating

The dealer was prompt in responding to my emergency and made sure my vehicle was ready the next morning before 9 am. More

by BIGBOBASHCRAFT
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 10, 2024

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Employee Rating

The dealership location is convenient for me. I think the service staff are knowledgeable and I especially like the mechanic's summary of required and suggested service. More

by MERC03
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

Cliff and his sales team have been great to work with as well as Bob and his team! More

by cvh0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clif Burns , Jeremy Carpenter, Amy Nelson

May 31, 2024

Dealership Rating
Employee Rating

The support staff is very understanding and nice. In this economy my yearly service is starting hurt and some of the prices for little things are outrages. A cabin filter should not cost what you cha More

by VAJANET65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

I am so pleased with Mercedes service. They are knowledgeable and courteous. They keep me updated about my service and are very mindful about getting the job done correctly! I always tell More

by knackoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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