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Bob Anderson
Bob Anderson at Mercedes-Benz of Washington

Bob Anderson | Page 3

Service Manager

Mercedes-Benz of Washington

480 Washington Rd
Washington, PA 15301

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4.8
75 Reviews

Dealership Experience

37 yrs, 8 mos

Industry Experience

39 yrs, 6 mos

4.8

75 Reviews

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75 Reviews of Bob Anderson

August 21, 2024

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Employee Rating

Outstanding service provided with pick up of my vehicle-communication was super smooth and professional More

by mbfresh20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2024

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 15, 2024

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Employee Rating

The dealership is very good but this is the only dealership that can service sprinter vans within a three hour area so they are always backed up More

by ELLISONCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Blussick

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Aug 21, 2024

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

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Employee Rating

Great people Great experience anytime I'm there. Parts department personel and service techs are exceptional. More

by GLHOLLIER
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Recommend Dealer
Yes
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Aug 21, 2024

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2024

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Always a great service experience. Very professional and courteous. Communication about your vehicle is very good. More

by Puskarich
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Recommend Dealer
Yes
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Aug 15, 2024

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 06, 2024

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They did a great job and did it immediately once I brought my vehicle in for service More

by davidjsalicce
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 05, 2024

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Employee Rating

Service rep , James , kept me informed along the way and staff was very courteous. Sales rep, Mallie stopped by to chat and I thought that was wonderful. I was very pleased! More

by PAWILLIAMSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2024

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Service met expectations in a reasonable amount of time. Service rep kept me informed along the way. More

by donborneman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 06, 2024

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2024

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Employee Rating

Excellent service and write up staff. Delivers a clean, freshly washed car promptly as promised. Offers a loner when desired More

by JACK87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Horney 👏👏#1

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Aug 06, 2024

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 01, 2024

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Always excellent service! Quick, accurate and very helpful. All questions easily addressed at each service. More

by churchdg
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Recommend Dealer
Yes
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Aug 06, 2024

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2024

Dealership Rating
Employee Rating

Professional service, kept me updated, they provided courteous service. Thanks to my team at Mercedes. Thank you James , Bob excellent service. More

by GMY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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