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Bob Giordano
Bob Giordano at Toyota of Hackensack

Bob Giordano | Page 36

Service Director

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.5
522 Reviews
4.5

522 Reviews

Write a Review

522 Reviews of Bob Giordano

July 07, 2023

Dealership Rating
Employee Rating

I have been going there for several years and I always receive excellent service. I have no complaints. More

by hbetir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you have been a repeat customer for our service department. We appreciate your business! Thank you for your patronage

July 03, 2023

Dealership Rating
Employee Rating

Great service & professional staff ok ok ok ok ok ok ok ok ok ok ok ok More

by PAPAMAMA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was great! We appreciate your business! Thank you for choosing us for service!

July 02, 2023

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Employee Rating

Quick to respond to needs of the client. On time with scheduling. Clean and tidy More

by EMSTJNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your visit to our service department was 5 Stars! We appreciate your business! Thank you for choosing us for your service!

July 02, 2023

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Employee Rating

Always polite when I go but it is kinda of busy but I’m sure it’s because they have good service More

by MIKEJG4290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paulo Almeida

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Jul 03, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We do our best to make sure that the service experience is as pleasant as possible. Thank you for choosing us for service! We appreciate your business!

July 02, 2023

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Employee Rating

Workers don’t care about jobs : we lost two tire air covers, nobody tell us after I drive car back home More

by chuchichen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mario Puentes, Tony Munoz

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Jul 03, 2023

Toyota of Hackensack responded

Thank you for your feedback. Sorry to hear that you lost two air tire caps after leaving service here. We are not sure, if the air caps had originally been there prior to visiting our service department, but we would be happy to replace them for you.

June 28, 2023

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Employee Rating

Great service very competent I will recommended with my friends. Looking forwards for anther goo and great service. Good job More

by SONDRELONG
Service Communication
Recommend Dealer
Yes
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Jun 28, 2023

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear your service visit was great! We certainly appreciate referrals! Thank you for choosing us for service! We appreciate your business!

June 28, 2023

Dealership Rating
Employee Rating

An hour and half for inspections and tire rotation *without* an oil change *with* an appointment seems a bit long. otherwise polite service and potential to develop into great service. More

by rtama
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Efrain Gines

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Jun 28, 2023

Toyota of Hackensack responded

Thank you for your feedback! We understand that the service you requested took longer than expected. We always endeavor to complete service work in a timely manner to the best of our ability. We appreciate your understanding in the matter. Thank you for servicing with us. We appreciate your business!

June 26, 2023

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Employee Rating

Toyota of Hackensack provided excellent services for my toyota during the servicing. The car is in very excellent condition. More

by ERNBIGNE1
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review. We are glad to hear that our service department provided excellent services during the maintenance of your vehicle. We appreciate you servicing with us! Thank you for your business!

June 26, 2023

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Employee Rating

Always great service and professional and Joe Hunken is Awesome to work with Thanks for your help Joe More

by Rick Willis
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Jaime O'Neill, Catherine Watkins

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Jun 26, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Joe was awesome to work with during your service visit. Thank you for choosing us for service! We appreciate your business!

June 25, 2023

Dealership Rating
Employee Rating

Pleasant helpful the person that help us was very helpful and friendly everything was explained to us before was done and we were very pleased More

by OLDBROADWAY
Service Price Transparency
Recommend Dealer
Yes
Report | Print
Jun 26, 2023

Toyota of Hackensack responded

Thank you for taking the time to leave us feedback! We are glad to hear that everything was explained prior to any work being completed on your vehicle. We appreciate your business! Thank you for servicing with us!

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