Bob Hargrave
Bob Hargrave at Jim Hudson Ford

Bob Hargrave | Page 23

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of Bob Hargrave

August 04, 2023

Dealership Rating
Employee Rating

Great experience. Very helpful, professional staff. Would recommend this dealership to anyone. Keep up the good work! More

by fmckinney63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Jeff Gray

August 04, 2023

Dealership Rating
Employee Rating

I am a Ford guy and I have been buying cars and trucks here for 28 years. The service department is great and always works hard to get my service and problems resolved as quickly as possible. I have a sma More

by DAVID@PROTREESERVICESC.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 02, 2023

Dealership Rating
Employee Rating

Received great service. Waiting room was very comfortable. SUV was serviced in a timely manner. More

by smithhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

August 02, 2023

Dealership Rating
Employee Rating

Great, no problems. They completed my service quickly and kept me informed. Will be back. More

by bensternemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2023

Dealership Rating
Employee Rating

I had an appointment at 10am. Dropped my car off at 9:50am. I was told it would be about a hour for my car to be done. Received a call at 11:30 that they just inspected it and tri More

by jenniferblock2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Thompson, Chris Weaver

Aug 09, 2023

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, Please reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. We are eager to address any concerns you may have.

Aug 09, 2023

Jim Hudson Ford responded

We understand the frustration or disappointment you may have encountered during your recent dealership visit, and we offer our sincere apologies. Your feedback is incredibly important to us, and we genuinely appreciate your willingness to share your experience. To ensure we address your concerns promptly and effectively, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 30, 2023

Dealership Rating
Employee Rating

Love our car. Mom and my mother in law can get in the car much better. More

by PATSYMILLER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

July 30, 2023

Dealership Rating
Employee Rating

The service department is “best in class”. Paul Vaughn needs to receive the bulk of the credit for running such a professional operation. More

by douglasvaclav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

July 29, 2023

Dealership Rating
Employee Rating

Always there when you need them. Short waits. Friendly staff. Glad they are just down the road. More

by larry.fernandez8
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

July 29, 2023

Dealership Rating
Employee Rating

Tony was a great salesman! I would go back to Jim Hudson to buy again! More

by lfblevins1956
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

July 28, 2023

Dealership Rating
Employee Rating

Always has the customer in mind, and goes out of their way to help with problems. More

by JOHNDILLON1373
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Chris Dawkins

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