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Bob Hargrave
Bob Hargrave at Jim Hudson Ford

Bob Hargrave | Page 6

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.9
291 Reviews
4.9

291 Reviews

Write a Review

291 Reviews of Bob Hargrave

June 05, 2024

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Employee Rating

Tried to sit outside but cigarette smoke too overwhelming. Need to create an “ away from building” area for smokers. More

by MCFEEDSINC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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Jun 06, 2024

Jim Hudson Ford responded

We're sorry to hear about your experience. We appreciate your feedback and will certainly consider your suggestion about creating a designated area for smokers away from the building. We want all our guests to enjoy their time with us. Thank you for bringing this to our attention.

June 04, 2024

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Employee Rating

Bib Hargrave was so helpful and made the entire process run so smoothly. We appreciate you all! More

by chefjbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson

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June 03, 2024

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Prompt service. Quality work done at a fair price. Excellent customer service personnel .Top notch service writer. More

by Thunderbolt47d
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Recommend Dealer
Yes
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Jun 04, 2024

Jim Hudson Ford responded

Thank you so much for your positive feedback, Thunderbolt47d! We're thrilled to hear that you were satisfied with our service, quality of work, and customer service. We strive to provide top-notch service to all our customers. We look forward to serving you again in the future!

June 03, 2024

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of all the dealers I have dealt with in my 79 years Bob Hargrave gave me the best service More

by EDDEVANEY68
Workmanship
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Recommend Dealer
Yes
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Jun 04, 2024

Jim Hudson Ford responded

Thank you for your kind words and for taking the time to share your positive experience with Bob Hargrave. We're thrilled to hear that he provided you with the best service. We'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again in the future.

June 02, 2024

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Service was great, they return my truck back in a reasonable time. Bob went over everything that needed to be done for the next service and had great hospitality. More

by BRANDANKNOTT
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Jim Hudson Ford responded

Hi BRANDANKNOTT, we're thrilled to hear about your positive experience with our service and with Bob. We always strive to provide timely and thorough service to our customers. We look forward to seeing you at your next service appointment. Thank you for your review!

June 01, 2024

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Bob is always sooo helpful! I’ve had issues with my car. But never with customer service! More

by ERINJANINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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Jun 03, 2024

Jim Hudson Ford responded

We're thrilled to hear that Bob has been able to assist you with your car issues, ERINJANINE! We pride ourselves on our customer service and it's great to know we're meeting your expectations. Thank you for your positive feedback!

May 31, 2024

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I've never had such a good experience buying a car, my salesman James a guard was just fantastic to work with More

by SCOTTCRANKIN
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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May 30, 2024

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Bob was incredibly helpful and has been amazing in assisting me with the A/C issues on my new truck since day 1. This could have been absolutely miserable experience but he has certainly helped make t More

by prestongrisham
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2024

Jim Hudson Ford responded

Hi prestongrisham, we're thrilled to hear about your positive experience with Bob. We're glad he was able to assist you with your A/C issues and make the process less stressful for you. We appreciate your feedback and will pass your kind words along to Bob. Thank you for choosing us for your automotive needs!

May 27, 2024

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Excellent service and a Great waiting area. Staff is very friendly and helpful. Willing to answer questions More

by wmopho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

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May 28, 2024

Jim Hudson Ford responded

Thank you for your positive feedback, wmopho! We're delighted to hear that you enjoyed our service and waiting area. Our staff always strives to provide friendly and helpful service. We look forward to serving you again in the future!

May 25, 2024

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Employee Rating

The dealership and service department are great. My service advisor was very friendly and informative. More

by plattsna16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner, Terrell Hicks, Craig Ellis, Chris Thompson, Chris Weaver, Tony Dooley, Jeff Slaven, Carri Watkins , Chris Dawkins

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May 28, 2024

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our dealership and service department, plattsna16. We strive to provide excellent customer service and we're glad that our service advisor was able to assist you effectively. Thank you for your review!

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