Dealership Experience
32 yrs, 10 mos
Industry Experience
55 yrs, 1 mo
Specialties & Trainings
Automotive Technology Degree
183 Reviews
Write a Review183 Reviews of Bob Hogan
July 09, 2019
Disappointed Bob Hogan didn't get back to me on an ongoing issue. I may need to contact dealer ownership. He said he would call me back next day but failed to do Bob Hogan didn't get back to me on an ongoing issue. I may need to contact dealer ownership. He said he would call me back next day but failed to do so. I can discuss this further by phone. More
July 07, 2019
nice service I went to west side in am, got an apt in pm and car was done that day. Still under warrenty so didn't cost anything. What could be better I went to west side in am, got an apt in pm and car was done that day. Still under warrenty so didn't cost anything. What could be better More
June 29, 2019
Good service I have always been treated with respect from the service department at Westside Gm in Berlin and I have dealt with for years. Thank You I have always been treated with respect from the service department at Westside Gm in Berlin and I have dealt with for years. Thank You More
Other Employees Tagged: Jeremy Stibb , The guys sitting at tht service desk. Jeff and the others and the girls in the service office.
June 25, 2019
check out noise I stopped to make an appointment because of a noise in engine when starting up and they said they would be able to get me in right away. They gave m I stopped to make an appointment because of a noise in engine when starting up and they said they would be able to get me in right away. They gave me a ride to work and also called me to let me know what the problem was and i gave permission to repair. It was done by the time I was to leave work and they picked me up. Very good service. More
June 19, 2019
Excellent my vehicle with all the repairs needed. West Side has always been very friendly and accommodating. My vehicle needed repairs and with the added complication of dealing with two different in West Side has always been very friendly and accommodating. My vehicle needed repairs and with the added complication of dealing with two different insurance companies, Bob and Lucy were extremely helpful and patient. Thank you! More
Other Employees Tagged: Lucy. Courtesy vehicle and paperwork.
June 17, 2019
Problem still there The problem still is there. We went to Appleton to Sunday on Hwy 41 as soon as we were going the speed limit the service engine light came on again. The problem still is there. We went to Appleton to Sunday on Hwy 41 as soon as we were going the speed limit the service engine light came on again. So there is still something else wrong. It does run better though. But still needs servicing. More
June 17, 2019
Took way too long for an oil change. I brought my vehicle in for an oil change and tire rotation. I ended up being there for almost two hours. I’ve been to many other dealerships for serv I brought my vehicle in for an oil change and tire rotation. I ended up being there for almost two hours. I’ve been to many other dealerships for service that get me out in a half hour with a car wash. Nothing to do in the waiting area while I was there. More
June 15, 2019
service on the tailgate Paul the body guy was great in getting the suv ready for us. Looked great when done Took a day longer then what he said but was waiting for a part Paul the body guy was great in getting the suv ready for us. Looked great when done Took a day longer then what he said but was waiting for a part More
Other Employees Tagged: Bob Schetter
June 12, 2019
Service Oil change and tire rotation. Friendly helpful. Answered questions prior to service and helped fill out paperwork for rebate offered. Will return for Oil change and tire rotation. Friendly helpful. Answered questions prior to service and helped fill out paperwork for rebate offered. Will return for service again More
June 11, 2019
Good experience The service department was very efficient and informative. They checked my vehicles service history and knew exactly what needed to be done. It was d The service department was very efficient and informative. They checked my vehicles service history and knew exactly what needed to be done. It was done quickly. I am happy with this experience. More

