Bob Horwitz
Bob Horwitz at Lexus of Wayzata

Bob Horwitz | Page 2

New Vehicle Sales

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

4.3
93 Reviews

I grew up in Rochester, NY and Philadelphia. I moved to Minneapolis and began a career in retail with Dayton's. I've spent my career in retail and wholesale apparel, and had my own marketing company for 20 years working with high-end brands. I came to Lexus of Wayzata in early 2019 having never sold automobiles before, but wanting to bring my experience with high-end brands and consumer engagement to make the car-buying experience fun and enjoyable.

4.3

93 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

Specialties & Trainings

Certified Lexus Sales

93 Reviews of Bob Horwitz

September 07, 2022

Dealership Rating
Employee Rating

Terrific service. Highly professional throughout our entire car buying experience. I would highly recommend Lexus of Wayzata to anyone. More

by Scott.pritchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson

Sep 09, 2022

Lexus of Wayzata responded

Hi Scott, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 30, 2022

Dealership Rating
Employee Rating

Lexus of Wayzata is the best car dealership in Minnesota . I really like this place, all the guys in service department is great More

by Hieutran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

April 20, 2022

Dealership Rating
Employee Rating

Very easy to talk with and informative with our many questions. Good all around help with new inside console. More

by Willy
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stacy Kritsas, Becky Stenson , Eric Baumann

Apr 22, 2022

Lexus of Wayzata responded

Hi Willy, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 12, 2022

Dealership Rating
Employee Rating

What a wonderful dealership to work with This is my 30th or 35th car Very nice people and very accommodating to you More

by Jim Schu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson , Tim Lindell of the Delivery department

Apr 13, 2022

Lexus of Wayzata responded

Hi Jim, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

March 31, 2022

Dealership Rating
Employee Rating

they are a very friendly place they work with you and try the best to meet your needs.my sales rep .bob was so good at meeting our needs. and i commend him for his friendly service. would recommend any one c More

by jllevtzow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

February 21, 2022

Dealership Rating
Employee Rating

Everyone was professional, respectful and service oriented. We visited several times and everything was consistent. It is a good dealership. More

by John G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson , Tim Lindell

Feb 24, 2022

Lexus of Wayzata responded

Hi John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2021

Dealership Rating
Employee Rating

We have worked with Bob on several purchases and he is just so great to work with! He does a great job of making sure our requirements are met in what we are looking for in a vehicle! More

by Lexus21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson

Dec 01, 2021

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with Bob! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2021

Dealership Rating
Employee Rating

Car not ready when promised. Had to go back twice to pick it up and still don’t have my paperwork for service work that was done. Nice guys at service desk and greeters but this was a one hour oil change an More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lofquist, Joe Lushine

Nov 06, 2021

Lexus of Wayzata responded

Hi Jeff, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111 and we will do our best to make this better.

July 02, 2021

Dealership Rating
Employee Rating

We worked with Bob Horowitz and he was more than efficient with my concerns. It was an excellent experience and I would recommend him to anyone who wants to buy a Lexus car. More

by Joyceorbuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2021

Dealership Rating
Employee Rating

Overall, an excellent experience. We did not feel pressured during the shopping/purchasing process and our salesman was able to answer any questions we had. I’d go back again. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Lexus of Wayzata responded

Hi Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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