"First Class Plus Dealership"
- Richard RX450h
Lexus of Wayzata is a FIRST CLASS PLUS dealership. I purchased my L Certified 2012 Lexus RX450h on March 21, 2016 from this dealership. From the moment that I walked thru their front doors I was extremely impressed. The dealership was and is always very clean and organized. The ladies at the front desk were unbelievably helpful, very pleasant, courteous and professional. All employees in every department are always well dressed, personable and professional. I cannot say enough about this dealership other than:
Thank you!!! Thank you!!! Thank you!!!
Employees Worked With
"Customer Absolutely Comes First, While Dressed To The Nines!"
Immediately upon meeting Gerald and sharing initial words on the showroom floor, I knew there was something unique about him. At the complete opposite end of the spectrum from "typical car salesman" is an individual who is down-to-earth, gentle and absolutely committed to delivering the most appropriate vehicle to the client while delicately balancing needs and wants vs. the budget. Leveraging his background as a former band and theater teacher, Gerald literally "sets the stage" for a personalized car shopping experience that is so technically stimulating and enriching. Gerald was so knowledgeable of specific details across all model and trim combinations that I found myself wanting to quiz him for delight. Perhaps the most impressive aspect was his patience and care in handling my multiple considerations of different vehicles - nevertheless, Gerald maintained his 100% commitment to my satisfaction through it all. I look forward to working with Gerald again and again in the many years ahead!
"A Bow Tie and So Much More - Gerald is a Gem!"
Gerald Franti is truly a delight to work with! He is professional, considerate and has a very positive attitude. His follow up communications were timely and helpful!
This is our second Lexus and working Gerald has left us with a very positive impression of the brand and dealership.
Thank you Gerald for making the car buying process fun!