Service is slow and expensive.
My vehicle was in your custody for almost a month. Finally giving me a quote for $5000 to change a $165 part.
My vehicle was in your custody for almost a month. Finally giving me a quote for $5000 to change a $165 part.
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by ONLYSMOKE1
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Buddy Chevrolet responded
Thank you for sharing your experience with us. We understand your concerns regarding the service time and cost associated with your vehicle. At Buddy Chevrolet, we strive to provide transparent and fair pricing, and we appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. Thank you for your input.
Sincerely, the Team at Buddy Chevrolet
Fast, friendly service.
Thank you for all the reliable service for the last 11 years.
Thank you for all the reliable service for the last 11 years.
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by PAULMCLENNAN09
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Buddy Chevrolet responded
Many thanks for this kind review, Paul! We truly appreciate your loyalty to Buddy Chevrolet over the past 11 years. It's our pleasure to provide you with fast and friendly service. We look forward to continuing to serve you in the future!
Sincerely, the Team at Buddy Chevrolet
Excellent service.
Toni was great and very knowledgeable.. quick turn around. Great staff, pleasant atmosphere.
Toni was great and very knowledgeable.. quick turn around. Great staff, pleasant atmosphere.
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by ARLEATHAMCKENZIE
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Buddy Chevrolet responded
Thank you for your wonderful feedback, Arleatha! We're happy to hear you had an excellent experience at Buddy Chevrolet and that Toni provided you with great service. Our team strives to create a pleasant atmosphere for all our customers. We look forward to seeing you again soon!
Sincerely, the Team at Buddy Chevrolet
I have nothing to write since nothing was done besides
the program of a key fob.
the program of a key fob.
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by postman3652
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Buddy Chevrolet responded
Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding the key fob programming. At Buddy Chevrolet, we strive to provide comprehensive service, and your input is valuable in helping us improve. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. We hope to provide a better experience in the future.
Sincerely, the Team at Buddy Chevrolet
I had a good first time experience at the dealership.
The service was good and so was the wait time.i plan to use this dealership for all of my vehicles
The service was good and so was the wait time.i plan to use this dealership for all of my vehicles
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by EUD1884
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a good first-time experience at Buddy Chevrolet. It's great to know that you appreciated the service and wait time. We look forward to assisting you with all your vehicle needs in the future. Don't hesitate to visit us again!
Sincerely, the Team at Buddy Chevrolet
No specialized techs on the weekends is terrible customer
service especially when I was called by someone to set up the appointment for a Saturday. I sat for 2 hours for no reason. No one would be there to f
service especially when I was called by someone to set up the appointment for a Saturday. I sat for 2 hours for no reason. No one would be there to fix my issue and that was known when my appointment was booked
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by KIASOLO82
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph he had my vehicle for over an hour before sending me a video telling me what I told them about my car
May 04, 2026 -
Buddy Chevrolet responded
Thank you for sharing your experience with us. We understand your frustration regarding the lack of specialized technicians available on weekends, especially after making an appointment. We appreciate your feedback as it helps us improve our services at Buddy Chevrolet. If you would like to discuss this matter further, please feel free to reach out to our team directly. We're here to help.
Sincerely, the Team at Buddy Chevrolet
May 04, 2026 -
KIASOLO82 responded
That's great you acknowledged what I said but that doesn't take away from the fact I lost time and money and gas by coming up there for a service I could not receive and it was known by the person who called me and made the appointment. I was told I could drop my car off today so it'll be there waiting to get serviced on Monday morning since I go in to work before the service department opens only to drive all the way there, pay for an uber and the entire dealership was closed and gated off!!! Every other Chevrolet dealership I've dealt with allows the service department area to be open for early drop offs EXCEPT this one!!! I only drive Chevrolet and I've never experienced such uninformed personnel in my life. It's extremely unprofessional for multiple people working at this place not knowing anything about how it operates
Expensive for a oil change very high will not be going
back again never o
back again never o
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by NJOE1982
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Buddy Chevrolet responded
Thank you for your feedback. We understand your concerns regarding the pricing of our oil change services. At Buddy Chevrolet, we strive to provide competitive pricing and high-quality service. If you have any further feedback or would like to discuss your experience in more detail, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to assist you in the future.
Sincerely, the Team at Buddy Chevrolet
Went in 3/9/26 for a tune up, due to my car MISFIRING,
“ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days.
On 3/10/26 was to
“ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days.
On 3/10/26 was told my repairs would cost over $4100. I repeatedly stated I only want the tune up (which would have cost about $1200). After repeatedly being asking, by 3/14/26 I agree to the $4140 loan.
On 3/21/26 I was called and told that my car was still not ready due to them having issues with the repairs. That they would be replacing 2 fuel injector, “AT NO COST TO ME, AFTER THE LOAN WAS SIGNED”.
I did not get my car back until 3/27/26.
On Saturday night, 3/28/26 maybe a half gallon of red fluid leaked from my car.
I had to come back to Buddy Chevrolet on Monday 3/30/26, (missing work), and was told it was nothing. All my fluids have been topped off.
On Easter Sunday 4/5/26, while me and grand daughters were on our way to church, CARBON MONOXIDE began to blow into the car through my A/C vents.
We had to pull over and stop to breathe, I then had to drive home with my windows down on highway 75. By the time we got home we all had headaches and a funny taste in our throats.
Needless I called and left a concerning voicemail for the Manager Bob.
He called me back Monday morning 4/6/26, and asked that I put on a mask, and drive it back up there. They do not have a tow truck.
I returned again on 4/6/27 (missing work again) and was sent home in an Uber and was told they will LOOK at it. A Uber was sent to pick me up again to get my car, on 4/7/26. By the time I got home the CARBON MONOXIDE was leaking through my A/C VENTS AGAIN.
I called and asked for the GM manager Gary, who stated he didn’t know who I was, but proceeded to tell me who I am. He added that my car is very old and has a lot of miles, but he would get back me later that day.
On 4/8/26 Gary sent A TOW TRUCK to get my car.
Moving forwarded THE GAS LEAK CONTINUED, and my car was BROUGHT BACK TO BUDDY CHEVROLET AGAIN AND AGAIN - ON 4/11/26, 4/14/26, & lastly 4/18/26.
IT WAS RETURNED TO ME YESTERDAY, 4/22/26, IN WORST SHAPE THEN WHEN I BROUGHT THERE ON 3/9/26.
CARBON MONOXIDE IS STILL LEAKING IN TO MY CAR, THROUGH THE A/C VENTS,
IT IS MISFIRING - AGAIN.
IT IS NOW SHAKING, AND RATTLING, AND AT EVERY STOP, THE SHAKING GETS LOW AS IF MY CAR IS GOING TO SHUT OFF.
I called 7 times, per usual, this morning (4/23/26) asking for the owner Travis Render, due to getting no assistance from the managers Gary or Bob.
I was transferred to dead ends or told he’d call me back.
At about 2:30 pm I received a very rude call from Bob Hurst stating he was told by Travis Render, THE OWNER to call me back - BECAUSE TRAVIS REFUSES TO.
THAT TRAVIS HAS NOTHING TO DO WITH MY CAR AND THEY WILL NO LONGER BE ASSISTING ME.
I HAVE A 24 MONTH WARRANTY ON MY PARTS, TO TAKE IT TO ANOTHER GM MECHANIC, OR TAKE LEGAL ACTION IF I NEED TO.
This is just a summary.
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by TAMIAM777
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Buddy Chevrolet responded
We acknowledge your review and are currently looking into the events you’ve detailed.
The agent was friendly and thorough and very helpful in
checking me in, but I was surprised to find out that you guys do not supply service vehicles for your customers that was a bomber did I have three ho
checking me in, but I was surprised to find out that you guys do not supply service vehicles for your customers that was a bomber did I have three hours to wait so I had to get an Uber and then come back to get my car so it was a little inconvenience but I do appreciate the fact that I was able to get service on short notice
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by GLBREWINGTON6
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Toni
Apr 20, 2026 -
Buddy Chevrolet responded
Thank you for your feedback. We’re glad to hear that you found our agent friendly and thorough during your visit to Buddy Chevrolet. We understand that waiting for service can be inconvenient, and we appreciate your understanding regarding our policy on service vehicles. Your input is invaluable, and we are always looking for ways to improve our services. If you have any further concerns, please feel free to reach out to us. We hope to see you again soon!
Sincerely, the Team at Buddy Chevrolet
Keep up the excellent service for many days to come.
It will keep the customers happy and satisfied.
It will keep the customers happy and satisfied.
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by RKING11692
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2026 -
Buddy Chevrolet responded
Thank you for your encouragement! We truly appreciate your support and are committed to providing excellent service at Buddy Chevrolet. We look forward to serving you again in the future!
Sincerely, the Team at Buddy Chevrolet
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