Bob Johnston | Page 5

Rating was for the following reasons. Car towed in late on Monday. It was not checked until late afternoon. I stopped in dealership to check status, about 3:30, and was receiving call as I walked in door on Monday. It was not checked until late afternoon. I stopped in dealership to check status, about 3:30, and was receiving call as I walked in door. Was told told repair could not be completed and no loaner was available. Picked up next day after repair completed. For $400+, car was not washed and 2 rear tire indicators on. I later filled with air & indicators went out. More

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The service at this dealership is absolutely fantastic. I am usually not used to going directly to the dealership for service, but I had an issue that my mechanic told me needed to be dealt with at the deale am usually not used to going directly to the dealership for service, but I had an issue that my mechanic told me needed to be dealt with at the dealership exclusively. Although I entered the whole experience with concerns about the price and service that I would receive, I have to say I am extremely happy. Bob is a wonderful person to work with. He was not only friendly but also understanding about our situation and helpful. I'm also surprised to say that the price was not as terrible as I was preparing myself for. I do not have enough words to recommend Bob and all the staff at the Hyundai service in Monroeville. More

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Chris Piro made the sales process as easy and expedient as I have encountered. Fair price for trade and new vehicle upfront and fast. Bob and ex in the service dept. more than accommodating and got me in as I have encountered. Fair price for trade and new vehicle upfront and fast. Bob and ex in the service dept. more than accommodating and got me in and out ASAP. WILL buy my next vehicle here More

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I dropped by Cochran service without an appointment (a check engine light appeared the night before) and was given immediate attention as well as a discount on the 30K service that they were able to 'fit check engine light appeared the night before) and was given immediate attention as well as a discount on the 30K service that they were able to 'fit into' that day's planned efforts ... In addition, they also found a discount that was also applied to the service bill .. a better than expected performance!! Thanks Bob!! Joe More

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My problem (paint blemish) was resolved to my satisfaction. The reason for the good rather than great reviews is for the lack of return of several phone calls to Bob Johnson. When I finally did r satisfaction. The reason for the good rather than great reviews is for the lack of return of several phone calls to Bob Johnson. When I finally did recieve a return call it was from Jim Downs. Also, Bill Senge was extremely helpful in resolving the problem. More

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Hyundai service at #1 Cochran is top notch. This is our second Sonata. Our first Hyundai purchase was through a competitor, and their service was the absolute worst. After receiving such poor service from second Sonata. Our first Hyundai purchase was through a competitor, and their service was the absolute worst. After receiving such poor service from the competitor, we started going to #1 Cochran. We liked the service so much, we purchased our second Hyundai from #1 Cochran. I've never been anywhere else that treats their customers so well. Rex and Bob are wonderful. They are friendly and try to save you as much money as possible. I always get the shuttle to work, and they pick me back up when my car is finished. The drivers have always been great. Overall my experience with Service has been outstanding, and I don't plan on going anywhere else. More

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Courteous and taking the time to understand my car problem, Bob Johnston provided me with good service and assistance that I appreciate receiving, and in a fast expeditious manner. I couldn't ask for problem, Bob Johnston provided me with good service and assistance that I appreciate receiving, and in a fast expeditious manner. I couldn't ask for better help from anyone. More

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Bob was cordial and saw to it that my 2004 XG-350L extensive service was handled well. He explained everything so I could make an informed decision. Reception area was pleasant, clean and comfortable extensive service was handled well. He explained everything so I could make an informed decision. Reception area was pleasant, clean and comfortable. I had a very pleasing experience at Cochran of Monroeville on Friday morning. Thank you Bob! More

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Mr Johnson greeted me as I pull up to the service isle and immediately checked me in. He was very pleasant and knowledgeable. Service went quickly and checked out in little under an hour with him honoring and immediately checked me in. He was very pleasant and knowledgeable. Service went quickly and checked out in little under an hour with him honoring the best coupon rate that I presented. More

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I was greeted at the door by Bob, in a very professional and friendly manner. The service was completed very timely, and Bob explained everything that was done. It is a real pleasure to bring my car in for and friendly manner. The service was completed very timely, and Bob explained everything that was done. It is a real pleasure to bring my car in for service. More

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