Bob Keissami | Page 8

I visited several dealerships before running into Bob Keissami, at Elgin Toyota. Most places tried to get me to buy a car they had in stock or on the lot. But, I had a good idea of exactly what I was l Keissami, at Elgin Toyota. Most places tried to get me to buy a car they had in stock or on the lot. But, I had a good idea of exactly what I was looking for in a car. What surprised me and what I like most about Elgin Toyota was that Bob didn't push me into anything. He took notes on what I wanted and promised to call if he runs across it. Two weeks later my phone rang and that he had found my car. I would recommend this place, and Bob Keissami, to anyone who wants to finally have a good experience buying a car! More

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They will lure you just to come and realize that there is no automobile. They take credit cards to "order" a vehicle that never arrives. And the price quoted is no longer valid when you get there. Will play no automobile. They take credit cards to "order" a vehicle that never arrives. And the price quoted is no longer valid when you get there. Will play games with you so DO NOT wast your time. xxxx of the Earth. More

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When i went to Elgin Toyota i wasn't even sure if i wanted to purchase car at that time. I just wanted to test drive couple of models to see the differences between them. That is also what i told the s wanted to purchase car at that time. I just wanted to test drive couple of models to see the differences between them. That is also what i told the salesman Moe. I was thinking that i wasn't going to get good service since i wasn't ready to buy one. Well, i was very surprised that i have received great customer service from Moe and his manager Bob. I have spend few hours at the dealer, both of them were very friendly and took their time to answer all my questions. Moe was patient with me and he actually made it quite pleasant experience. At the end of the day i took home new Corolla. My mom has one also, 2003 model and she has been thinking to exchange it for new one. I will definitively take her to Elgin Toyota to see Moe. More

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You can have it all! ( sounds cheesy, but it is true) Best Price! Best Service! Nicest Sales team! Professional "soft" close. Well worth the drive!!!! If anyone goes for the jugular regarding sale Best Price! Best Service! Nicest Sales team! Professional "soft" close. Well worth the drive!!!! If anyone goes for the jugular regarding salespeople, it's an old marketing/salesperson like me. Surprise! No complaints. These guys are wonderful, and I hate salespeople (greasy ones anyway). While searching for our new car, we met the good, the bad, and the ugly. Unfortunately, we experienced the bad and ugly first. We tried to work with our local dealership, bad experience. I turned to the Internet to get pricing information and educate myself about the car we decided on. From the first email through the entire sales process Elgin Toyota was awesome! I searched all, (yes, All) of Northern Ilinois for the best price. Elgin was second lowest, and matched the lowest price ( beware of other dealers that include discounts, assuming you qualify, but knowing you probably don't ). We wanted an extended warranty on our Prius because of the pricey solar roof and navigation system and they gave us a good price on this also. The sales team treated us wonderfully. No one should have to play bad cop good cop with the bullies in a sales tower. Elgin Toyota Doesn't even have a bully tower! The sales team made us feel welcomed. They were very knowledgable and consulted with us in a very friendly and professional manner. They stayed this way through the entire process. Carlos wasn't even our salesman, but he came in on his day off to go over the car with me. ( our salesman, Mike, had a family funeral). A week after we purchase our car, I was shopping for some bins to put in the back of the Prius, but didnt have the car with me. I forgot to measure the height under the back cargo cover. I called Mike to see if he knew, and he went out in the rain and measured for me. RJ in Internet sales started the process. Manager Bob K. Helped us, Mike H & Carlos are the floor sales team that worked with us. Do your due diligence, get pricing, or don't, I spent 3 days and have an entire notebook filled with info and I only saved an additional thirty six dollars. Save yourself grief and money, drive right past the bullies and go to Elgin Toyota. More

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This is the second time we've purchased a car from Elgin Toyota and both times we've been completely satisfied with the service received. Carlos and Bob were very patient and informative as both my h Elgin Toyota and both times we've been completely satisfied with the service received. Carlos and Bob were very patient and informative as both my husband and I asked several questions and wanted detailed description of everything involved in purchasing our new car. I would feel absolutely comfortable in referring people to Elgin Toyota. More

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Everyone at Elgin Toyota is very friendly! However, I am a huge fan of Marlon Poole. He takes his time to explain all the details and does not get annoyed when I asked him all my questions. I am a female a a huge fan of Marlon Poole. He takes his time to explain all the details and does not get annoyed when I asked him all my questions. I am a female and I have been treated very rudely by other car dealers. This is not the case at Elgin Toyota. They will take the time to answer any and all of your questions. This is our third time buying a car from Elgin Toyota and Marlon. Marlon never pressures you to make a decisions and makes sure the car you buy is the right fit for you. It took me over a month to decide to buy a Swagger Wagon from Marlon. He never pressured me to buy and he took the time to help me weigh all of my options. Two bits of advise. One, if you are looking to purchase a car, go to Elgin Toyota and ask for Marlon Poole. Second, listen to Marlon! He knows what he is talking about. He will point out little things that you would never think about looking at. He draws your attention to little details that are often overlooked. More

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Best car buying experience I've ever had! I was really nervous considering it was my first time but from the friendly service to the great choices, my nervous energy was replaced with complete exci really nervous considering it was my first time but from the friendly service to the great choices, my nervous energy was replaced with complete excitement. I decided to get myself a car for my birthday considering it was time I got a new one anyways. And although this was my first time purchasing a car on my own I was mostly scared because I've heard from everyone how troubling that can be. But it wasn't at all here. Moe (I can't remember his last name) was the salesman and he took his time with me. I wasn't sure exactly what I was looking for, but he put all the options on the table. He wasn't even annoyed that I wanted to test drive like five cars. I got a Prius and that car has become my baby! After talking to Moe I had to sit with his manager, Bob K. Bob also took his time with me. He helped me with a great financial plan and made sure I was 100% comfortable. Both Moe and Bob didn't rush me into anything. They even waited patiently while I called my entire family confirming if I was making the right decision. I definitely did! I recommend Elgin Toyota for anyone of any age. Whether this is your first car or fifth car... This is the dealership to get it from. I love my Prius! More

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