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Bob Ladjevardi

Overview Reviews (23) Inventory (233)

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Bob Ladjevardi

Bob Ladjevardi | Page 2

General Sales Manager

AV GMC

39012 Carriage Way
Palmdale, CA 93551

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3.3

23 Reviews

Overview Reviews (23) Inventory (233)

3.3

23 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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23 Reviews of Bob Ladjevardi

March 27, 2024

Dealership Rating

Employee Rating

New service manager is great! I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asse I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asset to the Diamond dealership. More

by JONES.ANTHONY2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raul Martinez

Mar 29, 2024 -

AV GMC responded

Anthony, thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Buick GMC Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Diamond Buick GMC Palmdale Team

March 25, 2024

Dealership Rating

Employee Rating

This dealership is very shady. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. More

by Manny

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Miguel Betrado

Mar 25, 2024 -

AV GMC responded

I'm sorry to hear about your experience. We value your feedback and take it seriously. Please accept our apologies for any inconvenience caused. We strive to provide excellent service and will address your concerns internally to ensure improvements are made. Thank you for bringing this to our attention.

March 24, 2024

Dealership Rating

Employee Rating

Friendly and knowledgeable staff. Betty is awesome and got the process started and Bob came through with the numbers and sealed the deal. The entire process was quick and easy. Than Betty is awesome and got the process started and Bob came through with the numbers and sealed the deal. The entire process was quick and easy. Thank you Betty and Bob. More

by RICKYMARTZ23

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Betty...5 stars ⭐️⭐️⭐️⭐️⭐️

Mar 24, 2024 -

AV GMC responded

Thank you so much for your kind words! I'm thrilled to hear that Betty and me provided you with a seamless car-buying experience. We strive to make the process as quick and easy as possible for our customers. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Thank you for choosing us. We truly appreciate your business and hope to serve you again in the future. Have wonderful day!

March 18, 2024

Dealership Rating

Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased their best to cut a great deal on the car I purchased More

by YAMZALAG

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Raul Martinez, Arsen Mkhitaryan, Jesus Navarro

Mar 21, 2024 -

AV GMC responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

January 30, 2024

Dealership Rating

Employee Rating

Management will promise me many things and change their minds within minutes. Nothing out of these sales management mouth are trustworthy. I advise you to be prepared to be con, sold and packaged going to minds within minutes. Nothing out of these sales management mouth are trustworthy. I advise you to be prepared to be con, sold and packaged going to this dealership. Sales person are friendly and trustworthy but unfortunately, their sales manager belittle them in front of the customers. I would not trust a word out of this man, BoB or any of the sales manager! I doubt it his real name. Worst experience in my life! More

by Verified Purchased Customer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Niko Rodriguez, Raul Martinez

Feb 01, 2024 -

AV GMC responded

We sincerely apologize for the disappointing experience you had during your recent visit. We take your feedback seriously and are committed to addressing your concerns. Our team strives for excellence, and we regret that you did not receive the level of service we aim to provide. We would appreciate the opportunity to discuss your specific concerns further and work towards a resolution. Please contact our customer service at 661.947.6000 ext.5102, so that we can better understand your experience and take appropriate actions. Thank you for bringing this to our attention. Best regards,

January 20, 2024

Dealership Rating

Employee Rating

Friendly and informative staff. Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star op Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star operation. More

by MIKEHOGAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raul Martinez

Mar 28, 2024 -

AV GMC responded

Mike, thank you for your kind words. We feel our service department is what makes Diamond Buick GMC Palmdale special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Diamond Buick GMC Palmdale Team

January 03, 2024

Dealership Rating

Employee Rating

Dishonest sales manager, sales rep who did not present all the numbers, and finance manager who went against what was on our contract all led to very poor experience. all the numbers, and finance manager who went against what was on our contract all led to very poor experience. More

by skburr

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: David Johnson, Niko Rodriguez , Edwin

Jan 04, 2024 -

AV GMC responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 02, 2024

Dealership Rating

Employee Rating

Q was the name of the Lady Salesman and Bob the Manager, whom made our purchase of our new 2023 GMC Yukon XL Denali one of the best and easiest transactions of a vehicle ever made !!! Thank you very much g whom made our purchase of our new 2023 GMC Yukon XL Denali one of the best and easiest transactions of a vehicle ever made !!! Thank you very much goes out to the Dealership More

by doldenburgh

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Q Stanford, David Johnson

Jan 03, 2024 -

AV GMC responded

I sincerely thank you for going out of your way to write this review about Diamond Buick GMC Palmdale. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new GMC Yukon XL Denali. If you have any further needs, please come back to see us. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 28, 2023

Dealership Rating

Employee Rating

We were very pleased! thanks to Miguel for delivering the car directly to the house thanks to Miguel for delivering the car directly to the house More

by VMK987

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Betrado, Raul Martinez

Dec 29, 2023 -

AV GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Miguel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 25, 2023

Dealership Rating

Employee Rating

Great customer service from Nicko and following up on delivery Armando Great job finding me the right Truck Thanks!!! delivery Armando Great job finding me the right Truck Thanks!!! More

by calsurfnative

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Niko Rodriguez, Armando Navarro, Raul Martinez

Dec 28, 2023 -

AV GMC responded

I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and I hope to see you again soon. Until next time, have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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