Bob Licht | Page 6

Great experience and fruitful Mr. Milton and Bon helped us greatly to chose a right car, with true honesty and integrity which is very important to my husband and me. We are very Mr. Milton and Bon helped us greatly to chose a right car, with true honesty and integrity which is very important to my husband and me. We are very happy with our car so far and appreciate your helps. More

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Above and beyond my expectations. Bob Licht is the only salesman my family will ever deal with After 4 leases- He is a dream come true. Bravo Bob! We will always work with only you. Bob Licht is the only salesman my family will ever deal with After 4 leases- He is a dream come true. Bravo Bob! We will always work with only you. More

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Watch out for that car Our salesman Bob Licht did a great job on helping us view and pic the right truck. Very knowledgeable and Johnny on the spot. He even dodged a car tha Our salesman Bob Licht did a great job on helping us view and pic the right truck. Very knowledgeable and Johnny on the spot. He even dodged a car that almost hit him walking to show us another vehicle (absolutely not Bob's fault, guy was speeding and not looking where he was driving and almost hit Bob). Great job. More

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Excellent service for leasing a Toyota! Bob helped me weigh the pros and cons of each vehicle I looked at. He was very patient with me throughout the entire process and answered any and all Bob helped me weigh the pros and cons of each vehicle I looked at. He was very patient with me throughout the entire process and answered any and all questions I had. After I chose the 2016 Corolla, Bob helped me adjust to the new features by showing me where and how everything works. I left feeling confident in my decision and comfortable with the financial process. I would recommend Bob to anyone looking to buy or lease a Toyota! More

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Purchased a new Toyota Sienna for my parents. Bob & Mike were very helpful in getting our goal of "surprise" accomplished. & More importantly Mom & Dad LOVE their new van. I'm sure they will fol Bob & Mike were very helpful in getting our goal of "surprise" accomplished. & More importantly Mom & Dad LOVE their new van. I'm sure they will follow up at Lakeside Toyota for any service work needed in the future. More

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A pleasure to deal with this crew. Bob Licht was patient, efficient and committed to ensuring my satisfaction without being annoying. He listened and found the vehicle that best satisf Bob Licht was patient, efficient and committed to ensuring my satisfaction without being annoying. He listened and found the vehicle that best satisfied my needs. I was also appreciative and impressed with Troy the sales manager as he was very personable while maintaining a professional attitude. He truly understands what exceptional customer service is. Your finance person (I think it was Max) was also very efficient, helpful and knowledgeable. I can't forget Lowell who went out of his way to assist me in setting up and understanding some of the functions and capabilities of the radio, gps and blue tooth functions. This dealership can count on my future business as well as any referrals that I might have. Thank you to each of you for making this an enjoyable experience. Prayers, thoughts and condolences go out to the family of the ultimate SAINT Will Smith. Senseless More

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Morally Reprehensible Lakeside Toyota is the most morally reprehensible dealership I have ever done business with - and I own a car affected by the VW emissions scandal! Lakeside Toyota is the most morally reprehensible dealership I have ever done business with - and I own a car affected by the VW emissions scandal! I went to the dealership by myself on December 28 and was treated so poorly by Carlos Betancourt, a salesman, and the manager (whose name I unfortunately did not catch) that I ultimately walked out of the dealership. My husband called the next day and spoke with Bob Licht, another salesman, who apologized for the situation and offered to right the wrong that was done. Although Mr. Licht was ultimately able to get us in a 2016 RAV4 XLE, we were unable to take advantage of the 0% financing due to it only applying to the 2015 models, which were out of stock. We asked when the 0% financing might apply to the 2016 models and were told "not anytime soon." Though we didn't need to make a purchase that day, we decided not to wait due to the fact that the 0% financing deal wouldn't be available for 2016 models in the near future. Fast forward to January 5, exactly one week after we made our purchase: 0% financing is now available for 2016 models! When my husband reached out to Mr. Licht about refinancing we were told this was not an option because the car was now considered used. Never in my life have I experienced such poor "customer service" (if you can even call it that). I will make certain that my family and friends know about my experience and don't patronize Lakeside Toyota in the future. More

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Two vehicle in 2 years. 6 months ago we brought our son and his wife in to get them a new 4Runner. The experience was great. Our salesman Bob Licht was very good and thoroug 6 months ago we brought our son and his wife in to get them a new 4Runner. The experience was great. Our salesman Bob Licht was very good and thorough. So when I was ready to buy I went back and also had a great experience and purchase a 2016 Tundra TRD Pro. I will recommend them to all my friends. More

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