Bob Makowka | Page 13

Went in a few months before I bought my Volvo T6 AWD and they had a decent selection. I held off and when I went back in Bob told me they had no more on the lot. Instead of blowing me off, he advised me o they had a decent selection. I held off and when I went back in Bob told me they had no more on the lot. Instead of blowing me off, he advised me of different ways to handle the situation...order online, wait till they get some in, or go overseas (their special promotion). I decided to give my email address to him and he notified me immediatly when they got one car in. I probably overpaid, but it's supply vs. demand. I loved the car and needed one asap. I felt overwhelmed with the car and a few days later, I met with Bob and he went over everything with me again. I felt very comfortable and love my car. I would definitely recommend this dealership to anyone. More

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Left the dealership feeling as though we had not gotten a good deal. The trade in value was extremely low but due to time constraints we were not able to shop our trade in. We felt as though they took adva good deal. The trade in value was extremely low but due to time constraints we were not able to shop our trade in. We felt as though they took advantage of the circumstance. If you are using a trade in as part of your transaction, they will not give you a fair price. Then used high pressure to complete the transaction. Beware. Also, do not let them know where you live. They will try to mark up based on your address. Bob was a nice guy but we could tell that he could not do anything regarding the price. His job was to describe the car. In that role he did fine. They did not follow up on promises to do additional work on car purchased. Did not follow through on request to have service record forwarded. When I dropped off paperwork two days after the transaction, they "forgot" I was waiting in the showroom. I had to go find the finance manager who I was waiting for and the the response I received was "oh, I got to talking to one of my bankers and forgot you were there." When in fact I could see that he had just been talking to a co-worker the entire time. The simple fact that they have not followed up or tried to contact us underscores the fact that they did not want us as repeat customers. More

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I would recommend this dealership. Both salesmen were extremely knowledgeable about the XC60 which we purchased and a pleasure to do business with. The manager, Ken was not your typical "car sales manag extremely knowledgeable about the XC60 which we purchased and a pleasure to do business with. The manager, Ken was not your typical "car sales manager" and sealed the deal. I really like my new XC60! More

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We just took delivery of our new Volvo through their overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery process and kept us updated as our car was being built. We love our new car and would definitely recommend Volvo of Lisle. More

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From first inquiry (internet), I received immediate contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. H contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. He was very knowledgable and helpful. Also spent much time with me personally after purchase in explanation of car and equipment Much appreciated. More

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Bob was fair, fast and courteous. I felt like I got a fair price on my new car. Bob handle the transaction in an efficient and friendly manner. fair price on my new car. Bob handle the transaction in an efficient and friendly manner. More

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We have worked with Bob twice, once in 2001 when we bought our first Volvo a S60 which was a fantastic car, then again in April of 2011 when we purchased an XC60 R-Design. Bob is enthusiastic, genuine bought our first Volvo a S60 which was a fantastic car, then again in April of 2011 when we purchased an XC60 R-Design. Bob is enthusiastic, genuine and knowledgabe. I would certainly seek him out again for another purchase. More

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Very willing to work with us....have bought or leased cars at this dealer for 25 years and always very satisfied. The quality of the attention matches the quality of the cars! The sales person is very cars at this dealer for 25 years and always very satisfied. The quality of the attention matches the quality of the cars! The sales person is very helpful, and the finance director alo quite attentive to our needs. More

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Great sales team. No pressure to purchase. Listened to our requirements and needs, then worked with us to come to a mutual conclusion. Met with them three times before we elected to purchase from them and our requirements and needs, then worked with us to come to a mutual conclusion. Met with them three times before we elected to purchase from them and Tom the finance representative explained everything throughly. We did not use their financing package though. Would definitely recommend dealership to our friends. More

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This is our third volvo car to buy from Volvo of Lisls. we had a great experience.Bob Makowka was a great man to communicate with and make the purchase. He was knowlgeable, curteous and honest. we highly r we had a great experience.Bob Makowka was a great man to communicate with and make the purchase. He was knowlgeable, curteous and honest. we highly recommend volvo of Lisls.This time we bought an xc60. They gave us the best price we could find.Every one was extremely friendly More

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