Bob Makowka | Page 14

My experience began with an internet inquiry. Bob Makowka was very responsive, straightforward and patient. Over the course of a couple weeks and dealer visits, I was able to gradually learn about the car, o was very responsive, straightforward and patient. Over the course of a couple weeks and dealer visits, I was able to gradually learn about the car, optional packages, pricing and financing without any pressure. When the time came to buy, a few choices were identified quickly and I beleive the pricing was very fair. The transaction itself was as simple as it could be and I didnt experience any surprises. Overall a very positive (and a bit surprising) experience. More

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Volvo of Lisle was extremely helpful in getting us our car. They were good about providing us with detailed information about the vehicle we were interested in. THey were not pushy to make the sale but le car. They were good about providing us with detailed information about the vehicle we were interested in. THey were not pushy to make the sale but let us make the decision on our own time which was important to me and my husband. More

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Mr. Makawka was a very pleasant and knowledgeable salesperson. He was very professional, offering his assistance without being over-bearing. My wife and I visited this dealership earlier in the wee salesperson. He was very professional, offering his assistance without being over-bearing. My wife and I visited this dealership earlier in the week and returned for a follow-up visit. On our return visit we asked for Bob, who greeted us by extending a warm welcome and by initiating the conversation by asking my wife if she had come to any conclusions on what kind of vehicle she was considering. My wife appreciated this direct questioning, as we were looking to purchase a vehicle for her. My wife shared her opinions on what she was looking for in a vehicle. Bob proceeded to show her the vehilcle she initially was interested in earlier in the week. However, after going through it and getting a better feel for it, she decided she wanted to look at a few other kinds of vehicles. Bob showed my wife three other vehicles, answering questions about each of them. The whole time specifically engaging my wife in conversation, sinced this was going to be her vehicle. My wife finally found the vehicle she wanted, but it was being held for a dealer in Missouri. Bob requested some time to investigate the matter, to find out if this vehicle could be sold to my wife. A very short time later, Bob informed us it could be purchased and the transaction was completed. This experience was one of the most enjoyable car purchases my wife and I have experienced. This is a "big" statement, because I have purchased and/or leased over forty vehicles in my lifetime. I feel we were treated professionally, fairly, and in a pleasant manner without any feelings of pressure or trying to be talking into a deal. This was our first time purchsing a vehicle from this dealership and we are looking forward to a continued positive relationship in the future. More

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I went in looking for a used 2009 S60 and they cut me a great deal on a 2010 S80 brand new. They took care of it in one afternoon. They were serious about doing a deal and I picked up my car today. This great deal on a 2010 S80 brand new. They took care of it in one afternoon. They were serious about doing a deal and I picked up my car today. This is my second time buying a Volvo from this dealer and they always do a great job. More

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Just purchased a 2010 S40. We were very pleased with the information provided, the negotiations (fair and pleasant) and the final price. Bob kept us up to date on the delivery date of the vehicle and moved information provided, the negotiations (fair and pleasant) and the final price. Bob kept us up to date on the delivery date of the vehicle and moved us through the sales process in a timely manner. This is our first Volvo and went to Volvo of Lisle based on recommendations of friends. More

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This is the 4th Volvo we've purchased with Volvo of Lisle and the 3rd vehicle we've purchased with Bob's assistance. Obviously, we have always been pleased with the service we receive at this dealership. We and the 3rd vehicle we've purchased with Bob's assistance. Obviously, we have always been pleased with the service we receive at this dealership. We have in the past recommended it to our friends and will continue to do so. More

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I have been a customer at this dealership for many years, and I couldn't imagine having to go anywhere else. I have always received excellent service on every visit and have only had to re-visit, maybe twice and I couldn't imagine having to go anywhere else. I have always received excellent service on every visit and have only had to re-visit, maybe twice, in all the years I've been a customer, for a problem that was not addressed on an initial visit. No dealership/service is perfect. Volvo of Lisle comes pretty close to perfect. More

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I can't say enough about our experience at Volvo of Lisle. They definitely have a winning team. They helped me with the sale of my car and gave me a great price on the new one. They had a seminar on Lisle. They definitely have a winning team. They helped me with the sale of my car and gave me a great price on the new one. They had a seminar on what to expect from our new car. They had everybody from service through mechanics at the seminar to answer questions. They went into detail about the car from jacking points, to the type of cleaners or wax to use on the car. Bottom line, this dealership should be a role model for every car store in the country. Best Regards, Mark Granato More

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I purchased an 2009 S80. The salespersons were great to work with. The price is what I thought was the right price. This is the second Volvo I have purchased from Volvo of Lisle. I have been very please work with. The price is what I thought was the right price. This is the second Volvo I have purchased from Volvo of Lisle. I have been very pleased with the service department as well. (for my first Volvo. The new one has not seen a service bay yet. I highly recommend Volvo of Lisle, Lolita Cook and Bob Makowka. More

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Worked with Bob Makowka when I was looking for a certified S40. They had several in stock and we quickly came to a price that was actually right off the bat lower than two other dealerships. I did certified S40. They had several in stock and we quickly came to a price that was actually right off the bat lower than two other dealerships. I did a bit of haggling and was out of there in under and hour and a half. About 6 months after the sale I had a wierd issue where the car wouldn't start. Completely dead even after replacing the battery. Apparently it was a simple fuse that had blown. I called volvo and the car was towed to their location. They arranged for a loaner and called later the next day to let me know everything was fixed. When I came in, a tech came out and showed me where the fuses were in case it happened again. Great sales and great service. More

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