Bob Ott | Page 5

Anthony Has been doing a great job , always helpful Makes sure my serve is done to my satisfaction. Offers sufficient information on my HONDA. Makes sure my serve is done to my satisfaction. Offers sufficient information on my HONDA. More

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Bob Ott in service is totally awesome! He was honest, knowledgeable, helpful, and great to talk to. I HIGHLY recommend working with Bob when your Honda needs a little TLC! Thanks Schaumbur He was honest, knowledgeable, helpful, and great to talk to. I HIGHLY recommend working with Bob when your Honda needs a little TLC! Thanks Schaumburg Honda! More

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Bob was very helpful and knowledgeable. The work was done fast and well. Thank you! The work was done fast and well. Thank you! More

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Ryan K was Professional, to the point, and quick. The way Service should be done. The way Service should be done. More

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I wish you could clone your dealership and have one within 10 miles of every home in the United States… And I am not kidding. I have always been amazed at the professionalism, courtesy, going the extra within 10 miles of every home in the United States… And I am not kidding. I have always been amazed at the professionalism, courtesy, going the extra mile for the customer, and making the whole experience as pleasant as possible. You guys have it knocked. Never change please. You stand out in a mediocre world as one of the best dealerships and service centers in America. More

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Go else where, they add LoJack to every car prior to selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it out. Hours of calls with spire on who advised me to take it back to the dealer. Upon dealer inspection at stated they didn’t know what was wrong. So neither spireon nor dealer yet it was paid for. Horrible. After a weeks worth of overwhelming back and forth I was explaining to Chung Kang the situation and how I didn’t want it in the first place; his response was that I could always go somewhere else and not buy their vehicle. Unbelievable. Way to make a customer want to return. I don’t u ser stand how they have this guy as a “sales manager.” That pretty much sums up the experience at this place. Others were helpful like Jeff Youkhana and Bob from service but unfortunately Chung took the win for allowing the worst experience. More

by Juan Verified Customer Verified Customer

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I had a great experience with Schaumburg Honda. Everyone that I dealt with was super nice and very helpful!! Everyone that I dealt with was super nice and very helpful!! More

by PSPADA1515 Verified Customer Verified Customer

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Everyone was very courteous, more than willing to help. Bob, who is in the service department, showed me what was wrong with my car. I was pleased that the car was fixed in a short time. Bob, who is in the service department, showed me what was wrong with my car. I was pleased that the car was fixed in a short time. More

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Jason was great. New faces need more like him. Nice friendly. Knows what he’s taking about. Doesn’t want to sell services just to Make a better Commission. New faces need more like him. Nice friendly. Knows what he’s taking about. Doesn’t want to sell services just to Make a better Commission. More

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Excelente personal attention, clear communication and a shuttle from/to dealership, followed up by a call shuttle from/to dealership, followed up by a call More

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