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Bob Pace
Bob Pace | Page 3
Lincoln Service Advisor
Palmetto Ford Lincoln
1625 Savannah Hwy
Charleston, SC 29407
30 Reviews
Dealership Experience
8 yrs, 7 mos
Industry Experience
40 yrs, 4 mos
Specialties & Trainings
over 30 years in the automotive industry
30 Reviews of Bob Pace
May 11, 2018
Routine service calls keep car running properly Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery w Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery was helpful. More
by WMOODY
Verified CustomerOther Employees Tagged: Don Beckett
May 09, 2018
Courteous, efficient, effectice Your handler will talk you through whatever you need, and will work with you to save money. This system of having someone responsible for your car no Your handler will talk you through whatever you need, and will work with you to save money. This system of having someone responsible for your car no matter wo ends up doing the actual mechanical work is great for the consumer. More
by MRSCEMAIL
May 05, 2018
Great, timely service Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I h Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I had with my car. He also listened when I asked him NOT to wash my car as I prefer to handwash it. The minor issue with my car was fixed the first time and my service was completed successfully in a timely manor. He also guided me to the checkout desk to complete the deal. More
by Clueless Productions
Other Employees Tagged: Greg Engert
May 04, 2018
Routine maintenance Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car tha Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car that is only driven 8000 miles a year More
by C17ORF
April 30, 2018
Servicing Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. More
by MIKC1138
April 28, 2018
Key fob not working Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and reprogram both and I picked up car that afternoon. More
by DGHJR
April 27, 2018
Better than last time Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. More
by LINDACOKE2010
April 26, 2018
Bob is AWESOME! Brought my car in for 60k checkup and brakes. Originally bob said my car wouldn’t be ready until the next day. After I told him that I desperately nee Brought my car in for 60k checkup and brakes. Originally bob said my car wouldn’t be ready until the next day. After I told him that I desperately needed my car that same day he ended up having one of the mechanics stay late with him so that I would be able to get my car back the same day. He went above and beyond to help me and because of that I will always be bringing my ford in for service going forward. More
by RYAN.TEIXEIRA13
April 13, 2018
Great service! I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It was great advice. The service department at Palmetto is great! They are professional, and trustworthy. I highly recommend Palmetto Ford, and will continue to do business with them. More
by OCONNLP
April 13, 2018
Good customer service. Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank you all. More
by CG2NETDEVGROUP
Other Employees Tagged: John Mount
