Bob Schneider

Joe Arrasmith, our Sales Consultant, was very knowledgeable and thoroughly answered our questions about the car's features keeping with a friendly no-pressure style. The dealership was very clea knowledgeable and thoroughly answered our questions about the car's features keeping with a friendly no-pressure style. The dealership was very clean and well maintained, contributing to a comfortable atmosphere. The downside was waiting an extraordinarily long time for the availability of the finance department, making the buying process less than ideal. In conclusion, Joe did his best to try to expedite the process and kept us up to date throughout the process. More

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We love Byers Volvo! We have purchased 6 cars from them and have always been very satisfied! Dustin is amazing, very helpful and goes over the vehicle in detail. Finance We have purchased 6 cars from them and have always been very satisfied! Dustin is amazing, very helpful and goes over the vehicle in detail. Finance is great and is so efficient! I absolutely love my new XC40! It is sharp looking inside and out! Also, we’ve always had great service, Bob is the best! I highly recommend Byers and Dustin! More

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This is the 8th Volvo we have purchased from Byers Volvo and 10th from the Byers dealership family! We keep coming back because of the great cars, the amazing maintenance service team, and knowledgable sal and 10th from the Byers dealership family! We keep coming back because of the great cars, the amazing maintenance service team, and knowledgable sales staff. I trust Bob Schneider and Tom Beard to take good care of my car. Ralph Marcum was patient and spent the time I needed to understand everything about the sale and new technology related to my new fully electric car. I appreciate the excellent customer service from them all! More

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Friendly and helpful. Very informative about work that is being done on my car and how long it will take to complete the work. Very informative about work that is being done on my car and how long it will take to complete the work. More

by SKATELEE8 Verified Customer Verified Customer

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I noticed some missing exterior parts after service was done. I called dealership and they looked in the car wash to see if the parts had fallen off during the car being washed. They were not in the car done. I called dealership and they looked in the car wash to see if the parts had fallen off during the car being washed. They were not in the car wash. The next day I received an email from the service manager Tom Beard requesting pictures of the parts that were missing. Tom Beard then checked their video system to see if they were missing before or after the car wash. The video showed that the bike rack end cap was missing when I showed up for service and the front tow hook cover was on the car after the car wash. So, I apparently lost the end cap on the way to the dealership and the tow hook cover on the way home. I appreciate the extra effort on Tom’s part in looking into solving this mystery of the missing parts. I was upset but hope I didn’t come across as accusing them or their carwash for the lost parts. I guess it was just a coincidence that they both fell off the car that day. Thank you for solving the mystery of the missing parts! More

by crusch2112 Verified Customer Verified Customer

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