Ralph Marcum
Ralph Marcum at Byers Volvo Cars

Ralph Marcum

New Car Sales Manager

Byers Volvo Cars

301 N Hamilton Rd
Columbus, OH 43213

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4.9
58 Reviews

Dealership Experience

17 yrs, 3 mos

Industry Experience

17 yrs, 3 mos

4.9

58 Reviews

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58 Reviews of Ralph Marcum

May 15, 2026

Dealership Rating
Employee Rating

Ralph is an exceptional human who made the entire lease and trade-in an easy and hassle free experience! This is why I recommend him and had my brother get a car too. More

by kdur12
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

April 30, 2026

Dealership Rating
Employee Rating

Purchase was done mainly by test messaging but handled very well and professionally. Car delivery was great feature! More

by joefinch1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Zambito, Yahaira Salazar

May 13, 2026

Byers Volvo Cars responded

Thank you for the great review. We are glad the process was handled professionally through text and that the delivery made everything even more convenient. We truly appreciate your trust and support 😄

April 19, 2026

Dealership Rating
Employee Rating

Joe A and everyone i worked with made leasing our first Volvo a Wonderful experience. They went the extra mile to get everything done right and get my new T8 to us quickly too. More

by nhlpenfan66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Arrasmith, Mark Zambito

Apr 20, 2026

Byers Volvo Cars responded

Thank you for your kind words, we’re so glad Joe A and the team made your first Volvo experience a great one. We truly appreciate your support and hope you’re loving your new T8 😊

April 09, 2026

Dealership Rating
Employee Rating

This dealership is comprised of individuals who routinely go out of their way to be as helpful as possible every time I have needed their assistance. It is a pleasure working with them. More

by jhay72h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Arrasmith, Mark Zambito

Apr 10, 2026

Byers Volvo Cars responded

Thank you for your kind words, we’re so glad our team continues to go above and beyond for you. It truly means a lot that you enjoy working with us 😊

March 14, 2026

Dealership Rating
Employee Rating

Very knowledgeable and time efficient. Professional and friendly The car was ready for a test drive when I arrived and explained all the features about the vehicle More

by dinaorozco1
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Mar 16, 2026

Byers Volvo Cars responded

Thank you for the wonderful review. We are so glad to hear the team was knowledgeable, professional, and efficient and that everything was ready for your visit. It is great to know the vehicle features were clearly explained as well. We truly appreciate your support. 😊

February 26, 2026

Dealership Rating
Employee Rating

Ralph was absolutely amazing. Dealership was very accommodating. Would suggest to buy there again. Thank you More

by srmort02
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Feb 26, 2026

Byers Volvo Cars responded

Thank you so much for the kind words! We're thrilled to hear that Ralph and our team took great care of you. It means a lot that you'd recommend us, and we'd be honored to help you again in the future.

February 22, 2026

Dealership Rating
Employee Rating

Very attentive and efficient process. I appreciated Ralph Marcum's flexibility and thoughtfulness. It was a good buying experience. More

by alaus34
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Feb 23, 2026

Byers Volvo Cars responded

Thank you so much for sharing your experience! We're thrilled to hear that Ralph provided you with such attentive and flexible service. Making the buying process smooth and thoughtful is exactly what we strive for, and your kind words mean a lot to our team. We're grateful you chose us and hope to serve you again in the future!

February 05, 2026

Dealership Rating
Employee Rating

This is my second review only because my experience keeps getting better. Their customer service after purchase has been fantastic. I may never buy a car anywhere else More

by donneill4686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Zambito

Feb 06, 2026

Byers Volvo Cars responded

Thank you so much for taking the time to share your continued positive experience. We are thrilled to hear that our customer service has met your expectations even after your purchase. It means the world to us that you would choose us again for your future car needs. We look forward to seeing you next time!

January 23, 2026

Dealership Rating
Employee Rating

Long process Took a long time to get through the process, almost walked out from finance department due to everything he said could go along with the car to sell other products really made me nervous. I've n More

by Patrick Ford
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Jan 28, 2026

Byers Volvo Cars responded

Thank you for your honest feedback. We are sorry to hear that the financing process made you feel uncomfortable and took longer than expected. We aim to be thorough when explaining options, but never want our customers to feel pressured or nervous. We appreciate you bringing this to our attention so we can improve the experience for future guests. If you have any further questions about your purchase, please feel free to reach out.

January 03, 2026

Dealership Rating
Employee Rating

Attentive, thorough, and kind. Ralph was great at being a person to talk with about what I wanted, but didn't give me the salesperson vibe. I'd buy from him again. More

by lydia_kelley
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Jan 06, 2026

Byers Volvo Cars responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

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