54 Reviews
Write a ReviewDealership Experience
18 yrs, 6 mos
Industry Experience
38 yrs, 8 mos
54 Reviews of Bob Strauss
July 15, 2022
I’ve worked with Bob Strauss for over 12 years when buying a new Lexus and the experience just gets better with each purchase. I wouldn’t go anywhere else! Thanks for everything. buying a new Lexus and the experience just gets better with each purchase. I wouldn’t go anywhere else! Thanks for everything. More
July 15, 2022
My husband and I can’t say enough about the excellent customer service we received at Lexus of Brookfield. Bob Strauss and the technology expert Wade were extremely helpful and made our experience one we customer service we received at Lexus of Brookfield. Bob Strauss and the technology expert Wade were extremely helpful and made our experience one we won’t soon forget. Thanks again for the excellent customer service. Mary N More
Other Employees Tagged: Lexus Wade Technology Dept
June 14, 2022
Another fantastic dealership experience. I was greeted so pleasantly at the front desk. Isaac was waiting for me up front as well. I had texted him to let him know I wanted to test drive the I was greeted so pleasantly at the front desk. Isaac was waiting for me up front as well. I had texted him to let him know I wanted to test drive the loaner car NX they had. He had the car pulled up for me with the AC on and an ice cold water in the cup holder. Isaac and I went on a test drive up to the service department which is essentially like the Waldorf Astoria. Just another 5 star experience at Lexus of Brookfield. It was great chatting with Dale as well, he fixed me a nice cup of coffee! More
Other Employees Tagged: Dale Roeglin, Isaac Campbell , Scott Trad
May 24, 2022
What a wonderful place to buy a new Lexus NX 450h+! !! First dealer in the Midwest to work a deal with me to get the new PEV NX, staff was very friendly. Answered all of my questions on the new tech, an !! First dealer in the Midwest to work a deal with me to get the new PEV NX, staff was very friendly. Answered all of my questions on the new tech, and got me signed up for the Lexus services! Can't believe I was able to get that Lexus Experince you always see on the commercials! 5 stars across the board for LOB! More
Other Employees Tagged: Joe Palmisano, Kevin Bell, Dale Roeglin, Sam Aly , JJ Klein
May 12, 2022
Professional and personable team dedicated to a great customer experience. Appreciate all efforts of Bob Strauss and Lexus Wade in making my experience an extremely positive one. I am a repeat customer customer experience. Appreciate all efforts of Bob Strauss and Lexus Wade in making my experience an extremely positive one. I am a repeat customer because of them. More
Other Employees Tagged: Verbie Swanigan , Lexus Wade Technology Dept
March 12, 2022
what a journey, it is an honor to serve at Lexus of Brookfield, excited for more memories to share Brookfield, excited for more memories to share More
Other Employees Tagged: Kevin Bell, Dale Roeglin, Branden Morris, Isaac Campbell , Jay Andersen, JJ Klein, Andy Ratner, Scott Trad, Liz Zato, Celso De Jesus
February 15, 2022
Awesome! They are great to work with and really care about their customers and what they want They are great to work with and really care about their customers and what they want More
Other Employees Tagged: Joe Palmisano, Christopher Zilvitis , AJ Kallas, JJ Klein, Lexus Wade Technology Dept, Nikolaos Vlahos
February 03, 2022
Bob Strauss is a true gentleman. He located the car I wanted and could not be more thankful for his dedication to help me. Great customer service. wanted and could not be more thankful for his dedication to help me. Great customer service. More
Other Employees Tagged: Verbie Swanigan , Lexus Wade Technology Dept
January 18, 2022
Lexus of Brookfield is the best! Bob Strauss, along with your team, took care of all our wishes! I found a beautiful new 2022 ‘pearl white’ Lexus RX 350, at an affordable price, I just love it! This is my 3 your team, took care of all our wishes! I found a beautiful new 2022 ‘pearl white’ Lexus RX 350, at an affordable price, I just love it! This is my 3rd Lexus purchased with Bob Strauss, so trading in my old 2012 red Lexus RX350, was a challenge, tried all cars and came back to Lexus of Brookfield and Bob Strauss for a perfect match, and will recommend Bob and Lexus for making an amazing car, most likely my last ?! Thanks, Susie & Dr. Dean Shepherd. More
Other Employees Tagged: Sam Aly , JJ Klein, Lexus Wade Technology Dept