Bob Strauss
Bob Strauss at Lexus of Brookfield

Bob Strauss | Page 5

Sales

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

not yet
rated
55 Reviews
not yet
rated

55 Reviews

Write a Review

Dealership Experience

20 yrs, 4 mos

Industry Experience

40 yrs, 6 mos

55 Reviews of Bob Strauss

September 02, 2021

Dealership Rating
Employee Rating

So excited to get my new RX 350! It took 4 months but Bob kept me updated during these crazy times. Communication and patience. Thank You! More

by Smiles.fahs
Recommend Dealer
Yes

Other Employees Tagged: Lexus Wade Technology Dept, Will Pliss

Sep 03, 2021

Lexus of Brookfield responded

Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Have a great day.

August 31, 2021

Dealership Rating
Employee Rating

This was the sixth car I have purchased from Bob. His attention to detail is second to none and makes sure everything is done right the first time. The entire Lexus of Brookfield staff have been fantast More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Lexus of Brookfield responded

Hi Kevin, we're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 31, 2021

Dealership Rating
Employee Rating

Bob Strauss went the extra mile in finding us the exact car we wanted. He spent time with us, asking us questions to determine the best car for our lifestyle. He throughly explained new features and option More

by Rstrauss10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Lexus of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

Dealership Rating
Employee Rating

Felt welcomed as soon as I entered the door. Bob was super to work with; his warm personality puts you at ease. Took his time and answered all my questions. Very knowledgeable on all facets of purchasin More

by Nee17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 26, 2021

Dealership Rating
Employee Rating

Bob always goes above and beyond to please. We will continue our dedication to Bob S. and Lexus of Brookfield. Excellent. We will always return. More

by Waterbug823
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Verbie Swanigan, Lexus Wade Technology Dept

Aug 30, 2021

Lexus of Brookfield responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

August 25, 2021

Dealership Rating
Employee Rating

Bob has been the best salesman in my book for my last two deals at Lexus. He has a great reputation which is well deserved. More

by Toby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Roeglin, Sam Aly, Josh Klein , Lexus Wade Technology Dept, Lexus Wade

Aug 27, 2021

Lexus of Brookfield responded

Hi, we're happy to hear you had such a positive experience with Bob! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2021

Dealership Rating

Bob Strauss did a great job throughout my car purchase experience. He was a very good communicator, and kept me well informed during the process. It is evident that he truly cares about his customers, mak More

by dlaitsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Strauss

May 13, 2021

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2021

Dealership Rating

Another exceptional experience — just what I’ve come to expect from Lexus! Bob Strauss made the sales experience so pleasant! He truly listens to a client’s desires for their new car. The result: a daz More

by Pamila
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Strauss, Lexus Wade Technology Dept

May 12, 2021

Lexus of Brookfield responded

Hi Pamila, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2021

Dealership Rating

Bob did an excellent job in selling the 2012 Audi A6. He described the vehicle very well while riding with me on the test drive. One thing he could have done better was describe all the functions of the pa More

by kjhardguy
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Zilvitis , Bob Strauss

Apr 14, 2021

Lexus of Brookfield responded

Hello there, your satisfaction is our top priority. Please don't hesitate to reach out to us if you'd like to further discuss any concerns, as we are always looking for ways to improve. We hope you continue to choose us for all your automotive needs. Take care!

Apr 14, 2021

kjhardguy responded

Thank you, any further problems I may have with the Audi will lead to a call to Lexus of Brookfield.

January 22, 2021

Dealership Rating

Car was clean but found pennies and dimes in the vehicle. Also never cleaned behind the steering wheel . Detail job was average at best . Was also told that their were no scratches on the vehicle by sales as More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Sessoms, Bob Strauss, Verbie Swanigan

Jan 25, 2021

Lexus of Brookfield responded

Hello Chad, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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