55 Reviews
Write a ReviewDealership Experience
20 yrs, 4 mos
Industry Experience
40 yrs, 6 mos
55 Reviews of Bob Strauss
September 02, 2021
So excited to get my new RX 350! It took 4 months but Bob kept me updated during these crazy times. Communication and patience. Thank You! kept me updated during these crazy times. Communication and patience. Thank You! More
Other Employees Tagged: Lexus Wade Technology Dept, Will Pliss
August 31, 2021
This was the sixth car I have purchased from Bob. His attention to detail is second to none and makes sure everything is done right the first time. The entire Lexus of Brookfield staff have been fantast attention to detail is second to none and makes sure everything is done right the first time. The entire Lexus of Brookfield staff have been fantastic as well. Highly recommended. More
August 31, 2021
Bob Strauss went the extra mile in finding us the exact car we wanted. He spent time with us, asking us questions to determine the best car for our lifestyle. He throughly explained new features and option car we wanted. He spent time with us, asking us questions to determine the best car for our lifestyle. He throughly explained new features and options - everything from safety and handling to aesthetic and technology. We never felt pressured or rushed. By the time we were ready to sign our lease, we were all confident that we had found the perfect fit. He continues to follow up with us periodically to make sure that the car continues to be what we need to keep our family safe and comfortable on the road. More
August 31, 2021
Felt welcomed as soon as I entered the door. Bob was super to work with; his warm personality puts you at ease. Took his time and answered all my questions. Very knowledgeable on all facets of purchasin super to work with; his warm personality puts you at ease. Took his time and answered all my questions. Very knowledgeable on all facets of purchasing/leasing a Lexus. Love my UX250H. Incredible vehicle, incredible dealership and incredible salesperson Bob Strauss! More
August 26, 2021
Bob always goes above and beyond to please. We will continue our dedication to Bob S. and Lexus of Brookfield. Excellent. We will always return. continue our dedication to Bob S. and Lexus of Brookfield. Excellent. We will always return. More
Other Employees Tagged: Verbie Swanigan, Lexus Wade Technology Dept
August 25, 2021
Bob has been the best salesman in my book for my last two deals at Lexus. He has a great reputation which is well deserved. deals at Lexus. He has a great reputation which is well deserved. More
Other Employees Tagged: Dale Roeglin, Sam Aly, Josh Klein , Lexus Wade Technology Dept, Lexus Wade
May 12, 2021
Bob Strauss did a great job throughout my car purchase experience. He was a very good communicator, and kept me well informed during the process. It is evident that he truly cares about his customers, mak experience. He was a very good communicator, and kept me well informed during the process. It is evident that he truly cares about his customers, making sure to follow up as planned, and delivering what he promised. More
Other Employees Tagged: Bob Strauss
May 10, 2021
Another exceptional experience — just what I’ve come to expect from Lexus! Bob Strauss made the sales experience so pleasant! He truly listens to a client’s desires for their new car. The result: a daz expect from Lexus! Bob Strauss made the sales experience so pleasant! He truly listens to a client’s desires for their new car. The result: a dazzling new vehicle that’s not only gorgeous, but fun to drive! (And, did I mention it gets 47+ miles to the gallon? Wow!) Wade, Lexus’ technology guy, is another delight. I love pushing all the technology to the max, and Wade does an amazing job of teaching me how to use Lexus’ numerous features. He is also incredibly patient in answering my (many) questions. He makes it so easy! More
Other Employees Tagged: Bob Strauss, Lexus Wade Technology Dept
April 12, 2021
Bob did an excellent job in selling the 2012 Audi A6. He described the vehicle very well while riding with me on the test drive. One thing he could have done better was describe all the functions of the pa described the vehicle very well while riding with me on the test drive. One thing he could have done better was describe all the functions of the parts on the dashboard. It’s going to take me a while to read the manual of the different functions available. But thank you Bob for selling me Bbb bb the Audi. More
Other Employees Tagged: Christopher Zilvitis , Bob Strauss
January 22, 2021
Car was clean but found pennies and dimes in the vehicle. Also never cleaned behind the steering wheel . Detail job was average at best . Was also told that their were no scratches on the vehicle by sales as Also never cleaned behind the steering wheel . Detail job was average at best . Was also told that their were no scratches on the vehicle by sales associates via text messages and found 3 noticeable scratches upon delivery. Overall good experience! Would use them again but definitely check the car better . More
Other Employees Tagged: William Sessoms, Bob Strauss, Verbie Swanigan

