Bob Tierney | Page 2

They said my car was fixed and I had to return it to them bc it wasn’t fixed bc it wasn’t fixed More

by jenajohnston43 Verified Customer Verified Customer

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Jesse is the greatest service person I have ever worked with. He is such a joy. with. He is such a joy. More

by CLINTONCULP Verified Customer Verified Customer

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Started great then in 12 hrs engine light came on & no one will return call one will return call More

by DORETTAJEAN73 Verified Customer Verified Customer

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Sales lady was very pushy there’s parts on the truck that were taken off and not put back in correct location the left front of grill mounts were broke and not repaired so grill is loose were taken off and not put back in correct location the left front of grill mounts were broke and not repaired so grill is loose More

by jayeturner67 Verified Customer Verified Customer

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Since the purchase of my 2018 F150 in May I have had my truck in my possession 3 weeks. The rest of the time it has been at Shottenkirk awaiting repairs. First it was 2 fuel system sensors. The sales manag truck in my possession 3 weeks. The rest of the time it has been at Shottenkirk awaiting repairs. First it was 2 fuel system sensors. The sales manager, my sales person, and myself worked out a deal to have those repaired after purchase. While in the bay for repairs the tech spilled fuel in my exhausted system. That lead to me waiting nearly a month for a new exhaust system to be delivered so their service team could fix what they ruined. Now that they have my truck again to repair the exhaust system they don't have the parts. Mind you I was told it would be a 24 turn around on the repairs. To add to my infuriating experience their service team had no intentions of calling me about the delay. I message my sales person at 330pm asking when I could expect my truck. She was pissed that it wasn't back to me. She made the service team call me with an update. PS they left me with a van to drive while they procrastinate on my repairs. The whole thing has been a xxxx show from jump. When I received the truck back after the sensors were replaced the truck had a nice new scratch on the driver side riser and real with Dow. Let's hope I don't have a matching One on the passenger side when I get it back...... Whenever that will be. More

by runall9 Verified Customer Verified Customer

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Were able to get me in last minute and done in a timely manner. Great work manner. Great work More

by BTIERNEY79 Verified Customer Verified Customer

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