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Bobby Emmrich
130 Reviews
Originally from Atlanta, GA. and has 2 beautiful daughters. He has experience in the automotive business since 1997 and joined Rivard in 2021.
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130 Reviews of Bobby Emmrich
Verified Customer
December 25, 2024
I agreed to purchase a 2025 gmc 1500 Denali from Rivard gmc on December 2nd to be picked up the next day at 215pm after work. When I arrived at 215 on the 3rd, the truck was still on their other lot. When gmc on December 2nd to be picked up the next day at 215pm after work. When I arrived at 215 on the 3rd, the truck was still on their other lot. When they finally got the truck to the dealership it was filthy. They decided to take it back to have it cleaned. When the truck arrived again it had dried hard water spots on it so the salesman made them take it back again. When they tried to clean off the hard water marks they put swirl marks in my brand new black paint. Since it was 6 hours after my scheduled arrival and it was dark outside i took it home and parked it in the garage. Not being prepared for a scheduled appointment pissed me off. I came close to leaving and purchasing elsewhere. I didn’t see the swirl marks until a few days later when I pulled it out in the sun. Now I’m going to have to pay a professional Detailer to correct the swirl marks that Rivard put in my new paint. This is the 3rd brand new vehicle I have purchased from Rivard and will be my last. We were going to replace my wife’s Tahoe next year with a Yukon but it won’t be from Rivard. If this happens on a 75000 truck I’d hate to see what they do to customers who buy cheap Buick encores. Maybe it was because they didn’t make money on financing (paid cash) When I drove it 3 days later a message came on the screen saying that the truck was low on def so I know they didn’t service that. I have a 40 foot motorhome that I drive to Maine and back every year and it don’t use that much def. Very disappointed with Rivard this time. I have always had a good experience there so this will be my last. More
by Bgkoontz1
November 16, 2024
This was my second time buying from Rivard. Both times Bobby Emmrich was very helpful and accommodating and both experiences were very positive. The recent transaction was done entirely remot Both times Bobby Emmrich was very helpful and accommodating and both experiences were very positive. The recent transaction was done entirely remotely and Bobby went out of his way to personally deliver the car after hours. Rivard and Bobby have my strong recommendation! More
by richgrega
November 11, 2024
Bobby was fantastic to work with, Extremely knowledgeable. He responded very quickly to any phone calls and test messages. He was able to answer all my questions and concerns. knowledgeable. He responded very quickly to any phone calls and test messages. He was able to answer all my questions and concerns. More
by wright.kayf
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