Bobby Eskey | Page 56

Great Dealership I had an exceptional experience at Columbia Ford. The advisor is so helpful and he is very kind. Thank you very much! I have a good conversation with I had an exceptional experience at Columbia Ford. The advisor is so helpful and he is very kind. Thank you very much! I have a good conversation with the advisor! More

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Very professional. Very helpful in the recommended servicing of the car for an extended trip. Service advisor reviewed previous maintenance records and only completed th Very helpful in the recommended servicing of the car for an extended trip. Service advisor reviewed previous maintenance records and only completed those items necessary. More

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Great Job!! Always a great experience when I get my vehicles maintained here thanks for doing the oil change and tire roataion for me see you again for the next o Always a great experience when I get my vehicles maintained here thanks for doing the oil change and tire roataion for me see you again for the next one! More

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Loose lugnut & damage Bobby the service adviser was great but, two days after my service I had a lug nut fall off my wheel after having my tires rotated. Luckily someone I Bobby the service adviser was great but, two days after my service I had a lug nut fall off my wheel after having my tires rotated. Luckily someone I know observed it and I was able to put it back on and tighten it up. I also noticed damage to my chrome clad wheel which appeared to be from the mechanic striking it with a hard object somehow. I normally have good experience with Columbia Ford but this was unacceptable. More

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Good experience on time, expedient, courteous and good breakfast. This is sufficient I don't want to spend my day slow typing being a non typist. Lou on time, expedient, courteous and good breakfast. This is sufficient I don't want to spend my day slow typing being a non typist. Lou More

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Oil Change I was able to call and get a same day appointment for my oil change. However almost two hours in the waiting room for an oil change is too long in my I was able to call and get a same day appointment for my oil change. However almost two hours in the waiting room for an oil change is too long in my opinion More

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The treatment I received at Columbia Kia Service was great We were under the gun to leave on vacation when we got a low tire pressure indicator warning. Columbia Kia was able to fit us in to their schedule an We were under the gun to leave on vacation when we got a low tire pressure indicator warning. Columbia Kia was able to fit us in to their schedule and repair the nail in the tire within a very short time. We were able to leave on schedule. More

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Unable to follow directions I have used this dealership many times and always had the same poor experience. They don’t listen to the customer. Usually it’s not giving me a call w I have used this dealership many times and always had the same poor experience. They don’t listen to the customer. Usually it’s not giving me a call when I ask them to but this time was worse. We all know dealerships use air tool to do most of their work. Them doing so damaged my lug nuts so much that I was unable to put the 19mm socket onto the nut. I had to replace the full set of lug nuts. So during this visit I specifically asked them not to use the air gun on the lug nuts. When my car came out I can clearly see that they did. I already have marks where you can see they are starting to be stripped. You may ask why I keep going back and the answer is simply because it’s free service that came with the car. But as we all know, nothing is free. Very dissatisfied with this service department. More

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20 plus years I have been going to Columbia Ford over 20 years. That's how much I like them!! They know me by name, they keep me updated on my car's progress and t I have been going to Columbia Ford over 20 years. That's how much I like them!! They know me by name, they keep me updated on my car's progress and they are all very friendly. More

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Polite, friendly, quick service I was treated in a polite, friendly way, and was in and out quickly. I certainly will go back there when my car needs service. I was treated in a polite, friendly way, and was in and out quickly. I certainly will go back there when my car needs service. More

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