Bobby Eskey | Page 74

Service reps are great. But my car was leaking the next day. bobby and all the other service reps are always friendly and helpful. Had a power steering line changed. The next day, an oily fluid was leaking a HUG bobby and all the other service reps are always friendly and helpful. Had a power steering line changed. The next day, an oily fluid was leaking a HUGE puddle all over our new driveway and my car had to be towed out. Not impressed. Driveway is now stained. (Obviously not Bobby's fault) More

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This is what the term, "Best Value" means. This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approa This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approaching 200,000 miles on my present vehicle and expect it to go at least another 100,000 miles because Columbia Ford takes such good care of it for me. Thanks Guys and Gal's. Keep up the good work. More

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Service of my Mercury This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient and professional service that I have not experienced with past cars at previous dealerships, and it was very refreshing. I will not hesitate to bring my vehicle back to Columbia Ford, as I appreciate the accommodating customer service and friendly atmosphere. More

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Replacement of headlight I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my n I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my new Ford Fiesta. The Service representative asked all the necessary questions to properly assess and correct the situation. Another representative came out to tell me that they would have to get the replacement bulb from another location and that it would be ready in 10 minutes. The staff was quick, professional, and apologetic for the "bad bulb". More

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Great Customer Care They go out of their way to take care of their customers! I always feel confident that the repair to my vehicle was done with accuracy, care and pride They go out of their way to take care of their customers! I always feel confident that the repair to my vehicle was done with accuracy, care and pride. More

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Excellent visit as always Columbia ford service department is always friendly n courteous. I am always completely satisfied with my visits and overall experience with Columbia Columbia ford service department is always friendly n courteous. I am always completely satisfied with my visits and overall experience with Columbia ford. It's the only dealership I will go to for all my Ford needs. More

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Prompt attention received! I really appreciated Bob's attention to my passenger door that wouldn't shut or open. He arranged immediate attention,and a service solution, as a ser I really appreciated Bob's attention to my passenger door that wouldn't shut or open. He arranged immediate attention,and a service solution, as a serious event may have occurred. More

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