Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller | Page 30

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
432 Reviews
4.9

432 Reviews

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432 Reviews of Bobby Miller

October 16, 2023

Dealership Rating
Employee Rating

Customer service is excellent. Quick service, advised of warranty information and promotion on future services More

by morningbee2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 16, 2023

Dealership Rating
Employee Rating

Quick work on the replacement of my windshield washer pump. The ride to and from my house by Alto was very good. The repair was completed the same day, and I was very pleased with that. My Escalade wa More

by CUTTYSARK1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzJeff zzDial, zzJason zzWilson

Oct 17, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 16, 2023

Dealership Rating
Employee Rating

Bobby Miller is the absolute best service advisor I have EVER had. A genuine customer oriented advisor who excels at customer satisfaction. More

by RSLENWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help! Please let me kmow what we can do differently to earn a 5 star review upon your return. Jason Wilson, Service Director, jwilson1@bigstarcadillac.com

October 15, 2023

Dealership Rating
Employee Rating

I always have Bobby Miller take care of my Cadillac’s service. I trust his recommendations and knowledge for the service it needs. As long as Bobby is there I’ll be back! More

by Jamesasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 15, 2023

Dealership Rating
Employee Rating

Excellent and professional service from Bobby Miller as always!! My cadillac was serviced in a very timely manner!! - You have a life long customer in me!!! More

by debfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli

Oct 16, 2023

Big Star Cadillac responded

Thank you, Debbie, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 15, 2023

Dealership Rating
Employee Rating

I really appreciate the way my service is handled at Big Star Cadillac. Bobby Miller is very competent and professional and I am confident that I can trust the care and service of my car to him and his serv More

by susan.eason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 14, 2023

Dealership Rating
Employee Rating

Always great service. Everyone is always polite and the car is always ready when scheduled. More

by MARGARETNELLCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 13, 2023

Dealership Rating
Employee Rating

I recently had the pleasure of taking my Escalade to Big Start Cadillac for service, and I cannot express how impressed I am with the exceptional customer service provided by Bobby Miller. Bobby's dedicatio More

by JALAL.ALJAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran , zzBritney zzNorman

Oct 16, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 13, 2023

Dealership Rating
Employee Rating

My vehicle is still making the same noise as before. The Issue is not resolved. More

by betty6boop6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Oct 13, 2023

Big Star Cadillac responded

Thank you for your review. Like you, we believe that our service work should be completed right the first time. We apologize if we did not deliver on that goal. Please reach out to me directly with your best contact information so that I may gather more details and we can work to provide options for a resolution. Jason Wilson, jwilson1@bigstarcadillac.com, Service Director.

October 13, 2023

Dealership Rating
Employee Rating

Always professional, always great customer service. Got me in and out with a short wait time. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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