Bobby Scala | Page 18

Bobby was amazing! Highly recommend especially if you’re a new young inexperienced buyer like me! He was very kind and helpful and straight forward! Thanks Bobby!! -Macy Johnson (the white honda) a new young inexperienced buyer like me! He was very kind and helpful and straight forward! Thanks Bobby!! -Macy Johnson (the white honda) More

by MACYJOHNSON Verified Customer Verified Customer

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Traded in and bought a beautiful Mercedes from these guys! Got great deals on both ends and was treated very well by both Bobby and Mohsin! Will definitely do business with them again. guys! Got great deals on both ends and was treated very well by both Bobby and Mohsin! Will definitely do business with them again. More

by MASOOD KHADEM Verified Customer Verified Customer

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This was the easiest, most hassle free car buying I have ever experienced. Bobby returned every call quickly, followed up with the progress timely since I was buying from out of state. No pressure to buy. ever experienced. Bobby returned every call quickly, followed up with the progress timely since I was buying from out of state. No pressure to buy. Was working with another VW dealership at the same time while deciding which car I wanted and they could not come close to the service I received from Bobby and Luther Westside. Doubt I will buy another VW elsewhere from now on. There are delays when buying from out of state but had nothing to do with them. I may just fly up next time and drive it home. More

by ACH96 Verified Customer Verified Customer

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This was the first time buying a car out of state and having it shipped. Bobby was very accommodating and friendly. We finally have the car and absolutely love it so far. To offer some constructive cri having it shipped. Bobby was very accommodating and friendly. We finally have the car and absolutely love it so far. To offer some constructive criticism, as you know regulations vary from state to state. I was trying very hard to explain what I needed in order to register and insure the vehicle in Mass before it arrived. If the timeline for getting the title and other paperwork was communicated upfront, it would have saved a lot of stress. The registries are not operating at full capacity due to Covid and getting an appt and re arranging work schedules was a bit stressful. Also, it’s a bit intimidating to hand over 35k in cash with nothing to show for it. All original paperwork was mailed back to dealership. Not to mention, the automated surveys asking me how I liked my car.. eek. Probably shouldn’t send those to out of state buyers until they have their car. The shipping process took a lot longer than expected.. a reasonable amount of time but longer than quoted before purchase and I didn’t really understand the process until it was just about over. I know you couldn’t possibly know every state guidelines but if the process was explained and understood things would have been much smoother. For example; you mail back check, paperwork, it takes x amount of days to clear, x amount of days to title, and you should expect documents on x day. At no time did I ever think it would take two weeks to ship… if the shipping process and potential timeline was explained upfront more clearly.. expectations would have been tempered and the whole process much more enjoyable. Thank you for helping me through the process.. Overall, my experience was very good with potential for exceptional. More

by Chris Verified Customer Verified Customer

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Bobby and Vladimir were great salesman, I found a scratch day of and it got sorted out before I left the lot. Didn't get a very good APR through their application, think that's where they made most of the mo day of and it got sorted out before I left the lot. Didn't get a very good APR through their application, think that's where they made most of the money on me More

by EMINNERATH Verified Customer Verified Customer

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Really appreciated every one associated with our visit. No pressure, friendly out going people. Got extra ordinary help from Bobby Scala with everything. Will certainly recommend Luther Westside. No pressure, friendly out going people. Got extra ordinary help from Bobby Scala with everything. Will certainly recommend Luther Westside. More

by WBC41 Verified Customer Verified Customer

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Bobby and Don made this experience perfect! Great communication. Great support. Easy and I would do it again! They made my purchase smooth with detailed information about the sale as well doing best communication. Great support. Easy and I would do it again! They made my purchase smooth with detailed information about the sale as well doing best for the customer. More

by JKORETS Verified Customer Verified Customer

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Great working with Bobby -- he makes what can be a less than fun experience a little better. Makes it much easier to purchase a car. than fun experience a little better. Makes it much easier to purchase a car. More

by ROBECONOMY Verified Customer Verified Customer

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Bobby was knowledgeable and friendly. He was great a great salesman, and I couldn’t be happier with my Golf Sportwagon. I would definitely recommend Luther Westside VW to others. All around a great exp great salesman, and I couldn’t be happier with my Golf Sportwagon. I would definitely recommend Luther Westside VW to others. All around a great experience! More

by MELIZABETHM3 Verified Customer Verified Customer

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Always top notch -fast and amazing. Several cars bought Always top notch -fast and amazing. Several cars bought here and won’t go anywhere else . We’ve purchased 3 from Bobby Scala in the used lot and mo Always top notch -fast and amazing. Several cars bought here and won’t go anywhere else . We’ve purchased 3 from Bobby Scala in the used lot and most recently did a lease with Brandon. All practices are consistent no matter if you go new or used More

by marissa.vickerman Verified Customer Verified Customer

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