Bobby Scala | Page 45

Nothing too terrible to say about my experience, however I guess I expect more from a dealer when I'm about to drop $20,000+ cash on a vehicle. My sales guy had no personality, gave me very generic answers I guess I expect more from a dealer when I'm about to drop $20,000+ cash on a vehicle. My sales guy had no personality, gave me very generic answers to my questions and wasn't friendly at all. I think he knew right away that I was going to purchase the vehicle I had been looking at for a while so he probably figured he didn't have to put forth any effort in the transaction. He actually snickered at me when I asked if there are any buyer incentives for paying cash instead of financing the vehicle. What do I know...? I haven't purchased a new car in 10+ years. He did, however, go out of his way to help me install my car seat in the new car as I was struggling big time. The last thing I have to say is that I was appalled when I got home and realized my tank of gas was almost empty! Had I noticed this at the dealership I would have demanded they provide me with a full tank. The business guy, Keith, was very nice and friendly but rushed through all the paperwork. They appeared perplexed that I wanted to know what I was signing. All in all I'm thrilled with my car but not with the dealership. More

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I was have gotten my current 2006 jetta serviced at the service center and always experienced a pleasant experience. Bobby Scala ad Charlie from the business office have been extremely helpful and made my service center and always experienced a pleasant experience. Bobby Scala ad Charlie from the business office have been extremely helpful and made my recent new purchase a pleasant experience. Thank you so much!! More

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When I first stepped into The dealership I had a little anxiety, because that same week we had a very bad experience at a different dealership. So I was a little hesitant at first, but I met Bobby he was g anxiety, because that same week we had a very bad experience at a different dealership. So I was a little hesitant at first, but I met Bobby he was great, he was NOT pushy by any means and the rest of the staff was very pleasant as well and professional. So my experience here was GREAT. I just want to say Thank you!! And I love my new SUV!! More

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I was able to get into the dealer log and out quickly. I had a specific Car in mind the Bobby was able to satisfy my questions quickly. I made the deal on Friday and Picked up the car on Saturday. Prior o had a specific Car in mind the Bobby was able to satisfy my questions quickly. I made the deal on Friday and Picked up the car on Saturday. Prior o visiting the car lot I was in contact with Gervona via email. More

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Bobby was very friendly and helpful from the start. I called him about a vehicle I saw on the website but it was already sold so we ended up walking around the dealership and found another vehicle that w called him about a vehicle I saw on the website but it was already sold so we ended up walking around the dealership and found another vehicle that was nearly identical that had not yet been put on the lot. We knew what we wanted before we ever showed up and we intended to do business that day so Bobby got papers ready while we got our trade-ins ready. The pricing was very fair and the values they gave for our trade-ins were close to what we were expecting. Both Bobby, his manager, and the finance guy stayed until past close to work with us and Bobby even got the plates off of one of our cars to keep as a souvenir. I would definitely recommend this dealership for their professionalism and fairness. More

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