"New Buyer at Marysville Location "
- Tacoma Buyer
I had a great experience at Northwest Motorsport in Marysville! I made an appointment with Brad Broughton to see a truck I found online through USAA. He was pleasant to drive with, not pushy and he gave me time to make my decision. After visiting several dealerships in the area, it was clear this place had the best deal on used Tacoma Trucks. Working with Rachel Ferguson in the finance department was easy. As a first time buyer, I had a lot of questions and she was able to break everything down for me.
Brad provided excellent service, worked with us and got us a good value for our trade in and and found us a truck that meet our desires. This dealership had a good inventory to choose from and gave us a good deal on the truck we chose. Everyone was very friendly and and pleasant to deal with.
"My new car"
- Silver scki
After hunting for months for the perfect car for me, I finally found it at Northwest Motorsport by way of Steve Gerny. He reached out to me in a friendly, non-confrontational email, and was ever so accommodating every step of the way. I was so pleased to avoid the invasive, overly solicitous culture often associated with used car salesmen. He answered all my questions even when he had to look up the answer, and was eager to go the extra mile. The final star came when he was willing to contact my insurance company, get transferred 4 times to various departments, and wade through the beaucratic hassle of adding the new car to my policy. I also appreciated his willingness to share a bit of his personal life to help establish a connection with me. I have always been wary of buying a used car from a dealership, but my experience with Steve and his colleagues was a pleasant surprise. Thank you Steve for your personal investment.
"Road tripper , can't to drive my F15O"
No pressure no hassle dealership! Brad was very helpful and even put the football game on for me. Kaya was very a sweet, everyone was nice . I woumd highly recommend NWMS even on football Sunday!
Top notch job getting me into my dream truck. Never felt pushed into anything and had every question answered with no problem. I will be going there for now on.
Shawn mike and Brad were great guys to work with. Went on test drives with mike and had a great time driving around. They’re there to help but no pressure applied. Very transparent on pricing and negotiation. Will definitely be back for the next vehice
"Great buying experience "
After searching the Internet, we located a vehicle at NWMS ~ Puyallup. Sales Rep’ Brad greeted us, asked what we loooking for, left briefly saving us a walk and returned with the vehicle of interest. After a test drive, we agreed on a price and are pleased with our decision and Brad’s professionalism and listening skills. We will return when it’s time for another vehicle.
Used to have a 1997 4 wheel drive 4cyl Toyota Tacoma regular cab with bucket seats back when I was in high school and college but it was totaled and destroyed in an accident. Since then I always wanted another Tacoma exactly like that one. I saw that NW Motorsport had a Tacoma exactly the way I wanted with the specifications I just listed. The Tacoma I wanted was discontinued in 2014 so my only option was to buy it used. Well I can say the Tacoma I bought was as close to new as it gets! Only 42k miles on the 2012 I bought. See myself being able to drive this beauty for a good 20 years with how long Tacomas last and how many miles you can put on them. When I saw the posting for the Tacoma on NW Motorsport I knew I was going to buy it as it was exactly what I was looking for. When I called in to ask if it was still available I spoke with Brad over the phone. He was very polite and well mannered from the get go. I asked him to hold the truck for me so I could get off work and go buy it. He held the truck for me and was very patient with me while I was deciding how much of a down payment I wanted to make and answered all my questions in a very professional and helping manner. The buying process was quick and I received excellent customer service the entire time from Brad and Jamie. They were both very patient with me as I asked a lot of questions before buying the truck. This is a level of service all dealerships should strive for.
"Early morning purchase with Brad Broughton"
Had a great experience at NWMS with Brad Broughton. The experience was quick, smooth and without hassels. Brad made it a point to work within the range I was comfortable with and I was driving away with my new purchase within an hour. If you're looking for a new car or truck, make sure you check out Northwest Motorsport and definitely see my guy Brad Broughton!
"GREAT EXPERIENCE "
We had a wonderful experience here at the Puyallup location. The best dealership in town. Last summer we purchased our Acura MDX and now this year we will be purchasing another vehicle. We will definitely be back!