Brad Corona | Page 3

The service advisor John has been very helpful in resolving my complex vehicle repair and warranty issue. The service manager Brad has also been very helpful in dealing with my warranty issue concern resolving my complex vehicle repair and warranty issue. The service manager Brad has also been very helpful in dealing with my warranty issue concerns. I appreciate the efforts made to resolve any concerns I have had regarding my repair and warranty concerns. More

by JENNPAINTER40 Verified Customer Verified Customer

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As always, exceptional service. Each time I visit the dealership, the customer service exceeds and gone above and beyond my expectations. The best part is that the staff treats m Each time I visit the dealership, the customer service exceeds and gone above and beyond my expectations. The best part is that the staff treats me like their neighbor who has been invited to a bbq. My next car will purchased at this dealership and I will recently haggle. Let me pick the color and I will pay the sticker price. More

by bobcat04 Verified Customer Verified Customer

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Kia Service at Gay Family was quick and helpful. Completed recall at same time as my oil change. Completed recall at same time as my oil change. More

by Amyleuchtag Verified Customer Verified Customer

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All were Very professional and courteous! Very informative in looking up what has been and what needs to be done. Very informative in looking up what has been and what needs to be done. More

by LIGHTCZAR1 Verified Customer Verified Customer

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Had a great experience at Gay Family Kia. Everyone I interacted with was very courteous and professional and they took great care of my car. Thanks! Everyone I interacted with was very courteous and professional and they took great care of my car. Thanks! More

by shawnpennington Verified Customer Verified Customer

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My Wife came in for her Free Oil Change but walked out paying $41.12 for 2 added items 1) Ethanol Defender 2) Oil Conditioner My wife is Naive and you suggested 2 xx Items to be added into her car. We paying $41.12 for 2 added items 1) Ethanol Defender 2) Oil Conditioner My wife is Naive and you suggested 2 xx Items to be added into her car. We could have bought both Items for under $10 at any Local Car Parts Store This is a brand new car and YOU should be Supplying the Proper Oil for this Car, and if it's the proper Oil, then you don't need an Oil Enhancer Same as a Ethanol Defender. By adding those 2 items just to get some money from a FREE OIL CHANGE is unethical to say the least. We will never Purchase any other vehicle from your Dealership, nor will we recommend anyone to purchase from you as well. You need to refund her money for the Snake Oil you sold her, she has no idea about an engine and the Additives you snakingly sold her. You're wrong in every sense of the way. Social media is a xxxxx, and I will make sure this Robbery gets blasted out about your Service Department. You have lost a customer for good Good job and thank you for the Non-Free Oil Change Gay Family KIA Service Department - Definition "Nothing is Free" More

by Scopeland0 Verified Customer Verified Customer

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Efficient, on time repairs, fixed the first time, goes out of the way to accommodate the customer out of the way to accommodate the customer More

by comaking Verified Customer Verified Customer

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They always get my vehicle in and out quickly. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. More

by AMBERARMBRESTER Verified Customer Verified Customer

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Lots of miscommunication and they act like they offer loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service More

by TAESIA_ALFORD Verified Customer Verified Customer

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It was much quicker this time and the woman who helped me was very friendly was very friendly More

by EMMADALE0624 Verified Customer Verified Customer

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