Brad Malmgren

Brad Malmgren is a fantastic salesman and stands by his customers including post-sale. He made an out of state, sight unseen purchase smoother, faster, and easier than the neighborhood dealership down the customers including post-sale. He made an out of state, sight unseen purchase smoother, faster, and easier than the neighborhood dealership down the street. He helped with recommendations for shipping, coordinated a quick and painless e-close, was honest and helpful when a warranty repair needed to happen within a week of receiving the vehicle, and even hustled to get extra forms signed on the fly while literally at the DMV. Definitely would recommend Brad to family and friends. Would buy from him again from out of state! Best experience with a dealership by far in multiple states. Really fast to pick up the phone and reply to texts too. More

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Just one star since the last person talk to me was nice. After that this is worst service ever. Lack of communication, having my jeep 2 days and no answer my chats neither my call. Finally today I got my ca After that this is worst service ever. Lack of communication, having my jeep 2 days and no answer my chats neither my call. Finally today I got my call back and they say that they did not find the problem with the jeep? They charged me almost a thousand dollars and they do not know? This is SO INCOMPETENTE. Now they want 3K to change some sensors? And still they think if those are not the issue, then they need to keep going to find out what it is…. How horrible service! More

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Brad was very kind and answered all my questions. Brooke explained things well. Everyone worked to help me in a way I understood Brooke explained things well. Everyone worked to help me in a way I understood More

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Great experience dealership was very clean and a great selection. The process was fast and efficient! My salesman was Brad he made the whole experience fantastic. I would highly recommend Brad at Doug Smi selection. The process was fast and efficient! My salesman was Brad he made the whole experience fantastic. I would highly recommend Brad at Doug Smith! More

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A great buying experience. A big thank you goes to Brad Malmgren and Mike Smith. A big thank you goes to Brad Malmgren and Mike Smith. More

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There was no pressure which I appreciate. The application process was easy and Brad and Brooke had me out of there in no time. Best car shopping experience ever! The application process was easy and Brad and Brooke had me out of there in no time. Best car shopping experience ever! More

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This was my first visit to this dealership. The staff was all friendly and accommodating. They were accurate in the information provided, gave me a good deal on my vehicle and even stayed late The staff was all friendly and accommodating. They were accurate in the information provided, gave me a good deal on my vehicle and even stayed late for my pick up. More

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AWESOME, EXCEPTIONAL, EASY, HELPFULL, BEYOND ANYONES IMAGINATION OF EXCEPTIONAL SERVICE IN A VEHICLE DEALERSHIP. WILL ALWAYS CHOOSE JEEP AT DOUG SMITH AMERICAN FORK. IMAGINATION OF EXCEPTIONAL SERVICE IN A VEHICLE DEALERSHIP. WILL ALWAYS CHOOSE JEEP AT DOUG SMITH AMERICAN FORK. More

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Brad was excellent to work with. Brad made our car buying experience enjoyable with his friendly demeanor and knowledge of the vehicles. Brad made our car buying experience enjoyable with his friendly demeanor and knowledge of the vehicles. More

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This dealership was great to work with. The process was quick and easy. Brad was awesome to work with. The process was quick and easy. Brad was awesome to work with. More

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