Brad Ogle | Page 7

Amazing service Awesome customer service. Very nice facility. Brad is very knowledgeable and helpful. I would definitely recommend him for my all friends. Grubbs In Awesome customer service. Very nice facility. Brad is very knowledgeable and helpful. I would definitely recommend him for my all friends. Grubbs Infiniti has awesome service advisories More

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5000 mile maintenance Brad ogle is the best and professional and helpful in explaining what is needed. He has been my service manager for over seven years and ask for him Brad ogle is the best and professional and helpful in explaining what is needed. He has been my service manager for over seven years and ask for him every time. More

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Service center unneeded fixes I had my QX60 in for some extended warranty work which turned out great. However during its visit I received a call from Brad that when the service te I had my QX60 in for some extended warranty work which turned out great. However during its visit I received a call from Brad that when the service tech was looking over the car that it needed a serpentine belt replaced as it was showing signs of dry rot and had cracks. I declined the fix as they wanted $200 bucks to change it. The same tech said the wipers needed replacing due to tears for $65 bucks. Being very mechanically talented I refused the changes on the merit of cost alone. A serpentine belt is $40 bucks at the auto parts and wipers are $25 bucks. So I got home and bought a new serpentine belt and changed it myself. Much to my disappointment the belt had zero cracks in it. I then looked at the wipers which also had zero tears. So it leads me to believe the suggestions were merely a way to make money on a customer. The problem with this customer is I’m talented enough to work on these cars myself. I do not have the name of the tech who made these suggestions but Grubbs should watch this more closely as it did put a bad taste in my mouth to not trust Grubbs on items outside the warranty. As for Brad, his customer service “once I got on the schedule” was impeccable as usual. More

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Outstanding service ! The workers are extremely knowledgeable. They have great attention to the fine details of the vehicle as well as it's needs and taking care of the c ! The workers are extremely knowledgeable. They have great attention to the fine details of the vehicle as well as it's needs and taking care of the clients is a top priority to them. They always get me in and out very quickly. Would highly recommend going here for anything you need! More

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Best Dealership Ever We have purchased several Infiniti cars from Grubbs Infiniti and have always had the best customer service. And the best salesperson Mandy is the BEST We have purchased several Infiniti cars from Grubbs Infiniti and have always had the best customer service. And the best salesperson Mandy is the BEST and Angela in finance is the BEST. We will always recommend Grubbs to everyone as we have always done in the past. Thank you Grubbs for always taking care of us. More

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Trust worthy, communicates timely and preforms work as reque I would highly reccomend Brad to anyone he has been with Grubbs for years, Brad is respectful and trust worthy in my opinion, he knows these cars. I would highly reccomend Brad to anyone he has been with Grubbs for years, Brad is respectful and trust worthy in my opinion, he knows these cars. More

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Price Clark was great to work with. My last sales professional went to another company but Price is even better so we were happy with him. He knew a lot about t was great to work with. My last sales professional went to another company but Price is even better so we were happy with him. He knew a lot about the car and was accomodating about one of our requests ( wanting a tech package without the DVD player/monitor. Anyways, Price Clark is officially our new Infiniti Guy so what more is there to say? Good job! More

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Brad Ogle alongside Price Clark keep me sane!! :) The service department here is unlike any other dealership, you never get stuck standing there feeling like “hmm, what do I do?”. You are always greet The service department here is unlike any other dealership, you never get stuck standing there feeling like “hmm, what do I do?”. You are always greeted promptly and if that person can’t help you then they take you to someone who can right at that moment. Brad has been especially helpful due to my vehicle being involved in an accident and he has called me every day that my car has been at their dealership to give me an update, even if it just to let me know basically that he is being attentive and has checked on my car today, leaves a voicemail if I’m unavailable. I have never had this type of trusting relationship with any dealership and I think this is crucial when making the decision to purchase or lease a vehicle, sometimes you can have an amazing salesman and then the service department that you deal with for the remainder of your time with the car is awful. THAT IS NOT THE CASE HERE! You get the best of both worlds, and I can’t stress that enough. :) More

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Price Clark is a 10 in every way! Price Clark. That’s who you ask for if you are looking to lease or buy a new car. I have never had such a smooth, efficient and simply put, an amazing Price Clark. That’s who you ask for if you are looking to lease or buy a new car. I have never had such a smooth, efficient and simply put, an amazing dealership experience in my entire life. He went above and beyond to make sure it went that way, not to mention he was completely ready and on board even though they were going to close 30 minutes before we headed that way. Like I said though, it was quick and efficient, I left an hour later after arriving with a brand new Q60 coupe with every add-on I wanted and more, he even beat another dealerships salesmen deal by over 4K. Price has even stayed by my side since January when I got the vehicle, helping out and scheduling any service and basically will do anything to make my life easier in regard to my car. I don’t plan on going anywhere else when it comes to vehicles as long as Price is at Grubbs. Not your average pushy salesman. Genuine and cares. More

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Express service - LOL A more than 2 hr wait for an oil change is hardly what I call express service. This should not take that long. Time wasted A more than 2 hr wait for an oil change is hardly what I call express service. This should not take that long. Time wasted More

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