Brad Osborne | Page 2

Very professional. They listened to my concerns. They kept me informed on the repairs Great service They listened to my concerns. They kept me informed on the repairs Great service More

by r08181962 Verified Customer Verified Customer

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They do a good job. Great people I bought my truck there and have them service it. Very happy with them Great people I bought my truck there and have them service it. Very happy with them More

by randywatz73 Verified Customer Verified Customer

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Everyone was understanding about my concerns with a few small things and your service manager got me in early than I expected to get in for my service and your sales team was very helpful explaining some i small things and your service manager got me in early than I expected to get in for my service and your sales team was very helpful explaining some issues I was having with my computer All and all, I was very satisfied with the dealership and that's why I drive to Freeport for service rather than stay in Dixon for service. Also Tiesha has been helpful answering questions about warranty and financing and trust me that I have been recommending your dealership to people for several years Thanks again Harold More

by Happy Harry Verified Customer Verified Customer

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Friendly and Affordable. Knowledge staff and clean environment. I would return if I need additional auto maintenance. Knowledge staff and clean environment. I would return if I need additional auto maintenance. More

by MOYE_C Verified Customer Verified Customer

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There was an exhaust problem on the Equinox my wife and I bought, but Freeport Ford got it in right away, and let us use a loaner while they fixed it. Really good service. bought, but Freeport Ford got it in right away, and let us use a loaner while they fixed it. Really good service. More

by cchisom Verified Customer Verified Customer

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I had the car in for repair of a diagnostic code that came up. Picked the repaired vehicle up and within 60 miles of driving home, the same code came up. When I got home an hour later I called the repair came up. Picked the repaired vehicle up and within 60 miles of driving home, the same code came up. When I got home an hour later I called the repair dept (Brad Osbourne) left a message that the code just came up again-as they were closed at that time. Never received a call back from the message I left or any kind of follow up More

by George Verified Customer Verified Customer

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Brad and Steve were very helpful. I hate your waiting area. The chairs are disgusting. I hate your waiting area. The chairs are disgusting. More

by Katherine Verified Customer Verified Customer

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What can I say great work! I’ve had Ford for years and always had good work, I’ve had Ford for years and always had good work, More

by jarastur Verified Customer Verified Customer

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Kept my car inside overnight (during thunderstorms) and I appreciated that to avoid picking it up and bringing it back the next day. I was a bit put off when someone sorta pointed me to the door for the cash appreciated that to avoid picking it up and bringing it back the next day. I was a bit put off when someone sorta pointed me to the door for the cashiers with no other direction. I had never been there and was in for a recall so wasn't sure why id see the cashier. Overall service to car was great. More

by Sherri.a.daniel Verified Customer Verified Customer

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Got me in right away, fast and friendly service. Will continue to have my service done at Freeport Ford. Will continue to have my service done at Freeport Ford. More

by putie1 Verified Customer Verified Customer

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