Brad Osborne

They are always respectful, friendly and fair. I like Brad and the other service writers. I like Brad and the other service writers. More

by sgtsluggo2084 Verified Customer Verified Customer

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Very pleased with the attention to my emergency as an out-of-town customer. Only negative criticism was the failure of a phone call during the analysis phase before the day ended when promised…left me ha out-of-town customer. Only negative criticism was the failure of a phone call during the analysis phase before the day ended when promised…left me hanging until the next day. “We’re not certain” would have been acceptable response to keep me updated. More

by bobbyrohloff Verified Customer Verified Customer

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Excellent work and very friendly people I love the points that you can use for everything you need to oil change and other stuff that you can use for everything you need to oil change and other stuff More

by Ramjet Verified Customer Verified Customer

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Everything went great Well I think I will recommend the service department to anyone that asks me and if they are looking for a good service department service department to anyone that asks me and if they are looking for a good service department More

by randywillhite39 Verified Customer Verified Customer

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Good. They kept me updated on my part order and took care of my problem. They kept me updated on my part order and took care of my problem. More

by sandee420 Verified Customer Verified Customer

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Everything is always timely. They fulfill their coupons when presented giving me less of a bill. An enjoyable experience. They fulfill their coupons when presented giving me less of a bill. An enjoyable experience. More

by mcoy1227 Verified Customer Verified Customer

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Everyone is nice. My oil was changed quickly. I also love that I can sit and watch TV while I wait. My oil was changed quickly. I also love that I can sit and watch TV while I wait. More

by LAURAWANKE81 Verified Customer Verified Customer

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I was satisfied with the service department. They answered my questions and explained the issues clearly. They answered my questions and explained the issues clearly. More

by PAULRAMPENTHAL Verified Customer Verified Customer

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Brad never communicated to me that my vehicle was going to take 2 days. They already had the parts needed for the recall... That is another story. to take 2 days. They already had the parts needed for the recall... That is another story. More

by codeanyo Verified Customer Verified Customer

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Professional, courteous, competent Brad took care of my issue and even sent out a replacement piece to my out of state address. Great Ford service I've come to expect at other locations. issue and even sent out a replacement piece to my out of state address. Great Ford service I've come to expect at other locations. More

by Jon.maruszewski Verified Customer Verified Customer

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