Brad Sallis | Page 2

Friendly and Easy to work with Buying a car at Stokes was so easy and quick. They were very helpful with what we were looking for. We will definitely buy our next vehicle from Bra Buying a car at Stokes was so easy and quick. They were very helpful with what we were looking for. We will definitely buy our next vehicle from Brad at Stokes. More

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Brad Sallis at Stokes Automotive. This was my second vehicle purchase with Brad Sallis and Stokes Automotive. Brad may have the title of salesman as his profession, but he is nothing s This was my second vehicle purchase with Brad Sallis and Stokes Automotive. Brad may have the title of salesman as his profession, but he is nothing short of a man with complete integrity, honesty, and goes beyond to get his clients exactly what they ask for. He puts his people first, and he is loyal. He treats his clients with respect, and I'm honored to have had him handle my vehicle transactions. Brad is very trustworthy, and has also become a friend. Thank you, Mr. Sallis. Cheers to you my good man. More

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2019 Grand Caravan Bought 5 cars from Stokes in past. Brad was a major player in these decisions. He has been awesome in every way in our purchases of new cars. Thx Brad Bought 5 cars from Stokes in past. Brad was a major player in these decisions. He has been awesome in every way in our purchases of new cars. Thx Brad for every thing you do. More

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Great They are nice and are willing to work with you over I had a very good experience I would be happy to tell others about the great service They are nice and are willing to work with you over I had a very good experience I would be happy to tell others about the great service More

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Best Experience with a car dealer!!! After about two years of searching we found such a great place to get a used truck for a honest price. Also Brad is such a good guy helps you out and After about two years of searching we found such a great place to get a used truck for a honest price. Also Brad is such a good guy helps you out and makes you feel special and try's his best with everything. I have bought a lot of vehicles in my life and this was the most easiest transaction and time spent at a dealership. Miranda was great and to the point with our financial transaction. HIGHLY RECOMMENDED to everyone. More

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Great dealership Stokes Automotive is a great dealership to purchase a vehicle from. I have bought several vehicles from Brad Sallis and have been completely satisfied Stokes Automotive is a great dealership to purchase a vehicle from. I have bought several vehicles from Brad Sallis and have been completely satisfied each time. Stokes also has an excellent service department when maintenance is required. More

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Great service This is my 3rd vehicle in 6 years to buy from Stokes. I drive an hour to them due to small town friendly service with the best prices. This is my 3rd vehicle in 6 years to buy from Stokes. I drive an hour to them due to small town friendly service with the best prices. More

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Chevrolet Spark is A BIG HIT!! We had a great new car buying experience! Brad handled everything, I just had to come in and sign and drive!!! My daughter is already in love with her We had a great new car buying experience! Brad handled everything, I just had to come in and sign and drive!!! My daughter is already in love with her new Spark. Thanks Stokes Team ?? More

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Lacking Customer Service I purchased a Certified Used RAM 3500 from Stokes on 5-30-17 with an extended powertrain warranty. I felt the purchase process went very well. Befor I purchased a Certified Used RAM 3500 from Stokes on 5-30-17 with an extended powertrain warranty. I felt the purchase process went very well. Before the purchase I had spoken with the Service and Sales team about this specific vehicle several times. The discovery and research done before this purchase all checked out well, therefore the purchase was finalized. The only assured but open item left at the time of purchase was for them to get me a second key. I have not yet received this item. As of 8-23-17, which is less than 3 months and 2500 miles since I purchased this vehicle, it has been in the repair shop at Stokes three times. First, the truck had a coolant leak; second, the transmission was stuck in fourth gear, and the third trip was for an electronic breaking system service alert. After the second visit, the service team did another review of the vehicle and assured me they did not find anything else wrong at that time. At the time of the third repair visit, I requested that the Stokes sales team give me a price on a different vehicle on their lot. I was very surprised when I received the quote for the other vehicle. For starters, they did not lower the price at all compared to the internet price. Second, they did not provide rebates that RAM says are available on their website. Third, the offer for my existing 3500 was lower than I owe on the vehicle. This was a real surprise considering all the issues I have had and the fact that I had 6K positive equity in the vehicle I traded them before for their 3500 RAM, which has only had complications. I received a quote via text from the sales rep and in turn, sent him all the information above about our prior deal. I did not receive a response. I went the next day to pick my truck up and discuss in person with them my above concerns. When I arrived, I asked if my truck was ready and if the deal had been updated. I was informed that this was the best and final and there was nothing more he could do. He gave me my keys and I departed Stokes. I think the most disappointing thing with this whole process has been the customer service I have received. I have not received a single call from Management to discuss any of these issues. I had to initiate most all the contact that has occurred with Stokes, and that has taken many calls and texts to get any response too. Before posting this review, I had also sent a similar message to the management personnel and the sales person I have worked with. I did this because Stokes website clearly asks if you have a negative review to please send them a direct message. At this point, the message still has not been returned and if that does change I will certainly update my review. I would strongly not recommend doing business with Stokes, as they seem to only be interested in getting their customers to purchase a vehicle and not interested in building long-term relationships with their customers. I usually purchase vehicles about every other year and at this point would not consider Stokes for myself or any other member of my immediate family. Which I do regret, as they are a local business and I would like to be able to show my support. More

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Great Experience The quality of the people made for a great car buying experience. I would recommend that anyone looking for a new or used vehicle to go to Stokes fir The quality of the people made for a great car buying experience. I would recommend that anyone looking for a new or used vehicle to go to Stokes first and last. They are great to work with on the purchase and also willing to take time and answer all questions that you might have. We will defiantly be repeat customers. More

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