Brad Williams | Page 3

I recently leased a 2021 Buick Enclave from Five Star Chevrolet and my Sales Professional was Mr. Denzel Rawls. He was excellent during the entire process. He took his time to make sure everything was ac Chevrolet and my Sales Professional was Mr. Denzel Rawls. He was excellent during the entire process. He took his time to make sure everything was accurate and assured me that everything would be understandable during the process. Anyone looking to purchase or lease a new vehicle, go by and see Mr. Rawls, he was awesome!!! More

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Excellent experience from top to bottom. Andrew Manning was very informative as a salesman. We told them what we needed to do on a 2020 Traverse and they made it happen. Great follow up! This was my 16th was very informative as a salesman. We told them what we needed to do on a 2020 Traverse and they made it happen. Great follow up! This was my 16th Five Star purchase. More

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Horrible experience with Five Star Chevrolet from the start. Bought a used vehicle from them after they assured me that if I had any issues within thirty days they would “make it right”. Well the servic start. Bought a used vehicle from them after they assured me that if I had any issues within thirty days they would “make it right”. Well the service manager Chad and his manager Brad both confirmed that was a lie, and “we would never say anything like that”. So the day after we got the vehicle the engine light came on, it was diagnosed to have major transmission and engine problems. After a month of trying to get them to “make it right” they told me they would cut me “a deal” and only charge me for parts. Brad also said “we don’t have to do anything, it’s a used car”. So not only do they want me to pay them to fix a car they sold me less than a month ago, but they want me to believe they are helping me out. Oh, and they also messed up the title work, that has yet to be fixed. Thanks for selling me a car that we have to have in the shop on Christmas week More

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I will Never go to a dealership especially this one!Went I will Never go to a dealership especially this one! Went in with a credit score of 720 Walked out without everything promised! As soon as you walk I will Never go to a dealership especially this one! Went in with a credit score of 720 Walked out without everything promised! As soon as you walk out of the finance office, everything promised was undone. Intereste rate 6 + % Which was higher but if I buy every service contract they offer The lender sees the asset is protected lower rate. Nope Wow idiot was stamped on my forehead! Now that I. Refinanced and request cancellation and refund They try to get you again by stalling; different departments handle refunds depending on the service contract! I refinanced in July and still waiting on money due back Beware of these crooks More

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Horrible service Bought a used Cadillac from this dealer. Problems included a loose side view mirror, leaking sunroof, 4 bad engine mounts and the fact they were okay Bought a used Cadillac from this dealer. Problems included a loose side view mirror, leaking sunroof, 4 bad engine mounts and the fact they were okay with insurance fraud. Very slow getting response from anyone at dealership after the sale. Had to dispute extended warranty with credit card company. Would never do business with them again. More

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Cam shaft sensor Took my suv in for vibration and wouldn’t go over 50 could smell heat they changed camshaft sensor for 1,585 dollars picked it up still same problem o Took my suv in for vibration and wouldn’t go over 50 could smell heat they changed camshaft sensor for 1,585 dollars picked it up still same problem on the way home refused to return it to them found front wheel brakes were sticking and fixed it myself never will have them fix anything again learned my lesson would absolutely not recommend to anyone More

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Great buying experience. I just bought a 2018 Chevy Silverado. My salesman was Sean Grove. He did a great job, very professional. Thanks to Brad the sales manager also. I just bought a 2018 Chevy Silverado. My salesman was Sean Grove. He did a great job, very professional. Thanks to Brad the sales manager also. More

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Excellent customer service Brad makes sure we are satisfied with all aspects of Five Star! We purchased 3 new cars from him in 1 week and continue to have our service work done Brad makes sure we are satisfied with all aspects of Five Star! We purchased 3 new cars from him in 1 week and continue to have our service work done with Five Star simply because of Brad ! More

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Mr Cristmas I come in to perchance my first truck at this dealer and I could not be more pleased with Mr.Cristman at the dealership he took the time to walk me th I come in to perchance my first truck at this dealer and I could not be more pleased with Mr.Cristman at the dealership he took the time to walk me through the entire process and was extremely helpful I strongly recommend this dealer and I will be making future purchases with them More

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Outstanding Customer Service Once again, outstanding customer service from Kevin Noel. This is my 3rd purchase with Kevin at FiveStar. I am always pleased with the outstanding c Once again, outstanding customer service from Kevin Noel. This is my 3rd purchase with Kevin at FiveStar. I am always pleased with the outstanding customer service that he provides and his willingness to always find the right vehicle at the right price for me. He always go above and beyond for me. Mr. Aurico, Brad Williams and Vieth Powell were excellent at putting together a deal that best suited my needs. I am very pleased with my new vehicle. I would recommend FiveStar to anyone looking to purchase a new or used vehicle. More

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