Braden Cunningham | Page 2

My wife & I purchased a New 2026 GMC Terrain Denali with 4 miles on it from Greg Lair GMC in Canyon TX On 3/25/26. On 4/13/26 my wife went to back our Terrain out of a parking spot in Amarillo only to find 4 miles on it from Greg Lair GMC in Canyon TX On 3/25/26. On 4/13/26 my wife went to back our Terrain out of a parking spot in Amarillo only to find it had no power steering and then had to drive 8-10 miles on the back roads with no power steering just to get back to Greg Lair GMC & parked it outside the Service Entrance upon her arrival. I went in & spoke with the Service Manager about the issue and left the vehicle with him and we drove home. The following afternoon I stopped back by to talk with the Service Manager who said his folks had driven our vehicle a few times and it was driving fine and they couldn’t replicate the problem & didn’t know what had caused it. I told him I went on line & found that GMC has had ongoing steering problems with the Terrains and several other GMC vehicles for the past decade due to loose wiring / ground wires that were causing shorts and even told him where to look under the hood for specific grounding connecters that were found to have bad connections. I got a call from the Service Manager two days later just before closing time that they found & fixed the problem & we could pick it up. Upon my arrival and in talking with the Service Manager he said the cable from the battery to the electric power steering (EPS) module was loose on both ends, & they simply had to tighten the fittings on both ends of the cable & they were done. Although I don’t personally trust the Service Manager at Greg Lair GMC to be truthful, forth coming and shoot straight with me on known GMC issues relevant to our new GMC Terrain Denali in this case, I do however know from past experience that they do have some very talented mechanics, great sales staff (especially JP GWINN who has intricate knowledge of a lot of vehicles and even takes the time to talk us through the options & features on our new Terrain), along with Braden Cunningham, Blake Moore, & William Foote just to name a few, and the purchasing of our new vehicle went very well. More

by 280ruger Verified Customer Verified Customer

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Everyone was very nice and helpful. It was a smooth and quick deal. Definitely recommend Greg Lair It was a smooth and quick deal. Definitely recommend Greg Lair More

by Lisa Verified Customer Verified Customer

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Greg Lair made car buying so easy and hassle free! The people I dealt with were kind, patient, easy to talk to, and went above and beyond for me. I am very happy I bought my car from them and would re The people I dealt with were kind, patient, easy to talk to, and went above and beyond for me. I am very happy I bought my car from them and would recommend this dealership 100%. More

by kelly.burgess0963 Verified Customer Verified Customer

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The entire purchase process- from the first contact with Britin, to our excellent experience with Braden and William was top tier! Getting to meet Greg Lair was a true pleasure too. Britin, to our excellent experience with Braden and William was top tier! Getting to meet Greg Lair was a true pleasure too. More

by susan.combest Verified Customer Verified Customer

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I was able to find the vehicle I was looking for and had a pleasant experience making the purchase. a pleasant experience making the purchase. More

by rondaknowlton Verified Customer Verified Customer

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High quality professional people, service is trustworthy and reliable. Good place to trade or purchase vehicles and reliable. Good place to trade or purchase vehicles More

by jlr.wgr Verified Customer Verified Customer

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The deal was awesome easy to get done only issue was we were told there was 2 keys and we only recieved one they said when they found it they would mail it to us but they never did and the sales man has st were told there was 2 keys and we only recieved one they said when they found it they would mail it to us but they never did and the sales man has stopped answering my texts. More

by Istra Verified Customer Verified Customer

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