Terry Braddock
Terry Braddock at Greg Lair GMC

Terry Braddock

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
178 Reviews
4.7

178 Reviews

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178 Reviews of Terry Braddock

October 16, 2026

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Employee Rating

They are easy to deal with and always helpful. The service people are always friendly More

by pdzmny
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Darrick Shaw

Oct 17, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our helpful team and friendly service staff. At Greg Lair GMC, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

October 12, 2026

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Employee Rating

Abby Lair is great and always gets us in the right vehicle. The service department also takes care of us every time we need our vehicle serviced. More

by tireguy1983
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2026

Greg Lair GMC responded

Thank you for your wonderful feedback! We’re pleased to hear that Abby has been able to help you find the right vehicle and that our service department continues to meet your needs. At Greg Lair GMC, our team strives to provide excellent service to our customers. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

October 08, 2026

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Great customer service. I had an appointment and I was a little early, but they helped me right away. More

by Johnbecky53
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Darrick Shaw

Oct 08, 2026

Greg Lair GMC responded

Thank you for your kind words, John! We appreciate you taking the time to share your experience with us at Greg Lair GMC. It's great to hear that our team was able to assist you promptly. Looking forward to helping you again in the future! Best, The Greg Lair GMC Team

October 07, 2026

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Very professional and excellent service I have nothing but great things to say about Greg lair GMC More

by ranham70
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Recommend Dealer
Yes
Oct 08, 2026

Greg Lair GMC responded

Thank you for your kind words! We appreciate your positive feedback about the professional and excellent service you received at Greg Lair GMC. It's great to hear you had a wonderful experience. We look forward to welcoming you back next time! Best, The Greg Lair GMC Team

October 07, 2026

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What a great dealership. .. This was my 1st time to purchase a truck from Greg Lair. It was, as they say in their ad, "the greatest buying experience I have ever had." But the More

by D_SLOCUM2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 07, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We are delighted to hear that your first truck purchase from Greg Lair GMC was such a positive experience. We take pride in not only the buying process but also in providing exceptional service afterwards. It means a lot to us that you’ve felt supported with every service need. We look forward to helping you with your next truck! Thank you for choosing Greg Lair GMC! Best, The Greg Lair GMC Team

October 01, 2026

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The service tech was professional and service completed in the time frame stated. I recommend Greg Lair service. More

by james.koenig
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Darrick Shaw

Oct 02, 2026

Greg Lair GMC responded

Thank you for your kind words, James! We’re pleased to hear that you had a professional experience with our service team and that we completed the service within the stated time frame. Your recommendation means a lot to us at Greg Lair GMC. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

October 01, 2026

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Awesome customer service. I was in and out in no time, even with them being busy More

by berkolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Darrick Shaw

Oct 02, 2026

Greg Lair GMC responded

Thank you for your fantastic review! We’re excited to hear that you experienced awesome customer service and were able to get in and out quickly, even during a busy time. At Greg Lair GMC, our staff strives to provide efficient and friendly service to all our customers. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

September 29, 2026

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Absolutely the easiest car buying experience that I have ever had. It was quick and they valued our time. More

by dholtzclaw22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2026

Greg Lair GMC responded

Thank you for your wonderful feedback! We are thrilled to hear that you had the easiest car buying experience at Greg Lair GMC. We always strive to value our customers' time and make the process as smooth as possible. Our team looks forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 29, 2026

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Employee Rating

I highly recommend this shop! The customer service here is unmatched—every time I pull up, the team already knows who I am before I even say a word. The service advisors and mecha More

by Chris Stevenson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Gwinn

Sep 30, 2026

Greg Lair GMC responded

Thank you for your wonderful review, Chris! We truly appreciate your recommendation and are thrilled to hear about your positive experiences at Greg Lair GMC. Our team takes pride in providing unmatched customer service, and it's great to know that you feel recognized and valued each time you visit. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

September 22, 2026

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I have never been satisfied with the service received at Greg Lair. Buyer beware the customer service in the Service Department is lacking communication More

by Pmcwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Green

Sep 22, 2026

Greg Lair GMC responded

Thank you for your feedback. We understand your concerns regarding the communication in our Service Department. At Greg Lair GMC, we strive to provide the best possible service, and your experience is important to us. We encourage you to reach out directly so we can discuss your concerns in greater detail and improve your experience. Your satisfaction is our priority, and we appreciate you bringing this to our attention. Best, The Greg Lair GMC Team

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