Terry always takes the time to listen and help.
One of the best workers there.
One of the best workers there.
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by leaelvis
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Greg Lair GMC responded
Thank you for your kind words, Lea! We’re thrilled to hear that Terry provided you with such attentive service. At Greg Lair GMC, we strive to ensure every customer feels heard and valued. We appreciate your feedback and look forward to welcoming you back soon!
Best,
The Greg Lair GMC Team
The service was completed in a timely manner, and the
staff was professional, courteous, and communicated clearly throughout the visit. The overall experience met expectations, and the vehicle was return
staff was professional, courteous, and communicated clearly throughout the visit. The overall experience met expectations, and the vehicle was returned clean and ready when promised.
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by emeline_boys
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review, Emeline! We truly appreciate your kind words about our professionalism and the timely service you received at Greg Lair GMC. It's great to hear that your vehicle was returned to you clean and ready to go. We look forward to assisting you again in the future!
Best,
The Greg Lair GMC Team
The entire staff at Greg Lair, GMC are awesome to work
with! I have been happy with the dealership since 1987!
with! I have been happy with the dealership since 1987!
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by ronmcvean
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2026 -
Greg Lair GMC responded
Thank you so much for your wonderful review, Ron! We're thrilled to hear that you've had a positive experience with our team at Greg Lair GMC since 1987. It's always our goal to provide excellent service, and we appreciate your continued trust in us. We look forward to serving you again in the future!
Best,
The Greg Lair GMC Team
Let's put it this way, if we were to ever take our car
back to them, we will plan for our car to be out a week. If you schedule an appointment for an oil change, it will take a week. Diagnose an air leak
back to them, we will plan for our car to be out a week. If you schedule an appointment for an oil change, it will take a week. Diagnose an air leak on a windshield, a week. Rattle in the rear end of a car, a week. Diagnosis a transmission problem, a week.
**Additionally, if you get your oil changed here, you better double check it. We got our car returned from them 1.5 quarts low.****
If you can afford to have a car in the shop for week, then this place could be your dealer.
I'm not sure if the dealer service advisors don't have any idea how things get scheduled/length of duration or they are dealing with a bunch of incompetence in the shop from the techs or the service manager.
I would suggest that you find a different dealer to get anything fixed at.
So, now we have to travel at least 2hrs, one way to find a dealer to work on this car for warranty work.
I have a sneaking suspicion that they know they are the "least worst service shop for gm" in the texas panhandle and they know you have no other option for gm work.
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by Smoky Amathist
Verified Customer
Verified Customer
Jul 14, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience. We understand the importance of having accurate service timelines, clear communication, and confidence in the care provided for your vehicle. Your feedback regarding service scheduling, maintenance, and your overall visit helps the team at Greg Lair GMC review your concerns.
Please contact us directly so we can discuss your experience further. We are committed to providing clearer expectations, improving coordination, and better supporting our customers throughout the service process.
Best,
The Greg Lair GMC Team
Fast easy service, great price.
Dedicated reliable service. I have been using this service department since 2010. Don’t trust anyone else when it comes to my vehicle!
Dedicated reliable service. I have been using this service department since 2010. Don’t trust anyone else when it comes to my vehicle!
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by wilburndkwhome
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our service department at Greg Lair GMC since 2010. Your trust means the world to us, and our team looks forward to continuing to provide you with dedicated and reliable service for your vehicle. Please visit us again soon!
Best,
The Greg Lair GMC Team
Super fast repair and turnaround this time.
No ghost damages like last time. Awesome results.
No ghost damages like last time. Awesome results.
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by hobbsplaza
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Greg Lair GMC responded
Thank you for your fantastic review, Hobbs! We’re thrilled to hear that your recent experience with us at Greg Lair GMC was quick and met your expectations without any issues. We appreciate your feedback and look forward to providing you with excellent service again in the future!
Best,
The Greg Lair GMC Team
We took our vehicle in for 30k check and oil change.
Staff was friendly, and we were in and out at the scheduled time.
Staff was friendly, and we were in and out at the scheduled time.
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by pjbrown456
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience with us! We're glad to hear that our staff was friendly and that you were able to get your vehicle serviced efficiently at Greg Lair GMC. We appreciate your feedback and look forward to assisting you again in the future!
Best,
The Greg Lair GMC Team
It took 1 1/2 hour to get a an oil change and tire
rotation even with a scheduled appointment. Then my truck started choking out and smoking. It was a Friday, they towed it, it was there over the week
rotation even with a scheduled appointment. Then my truck started choking out and smoking. It was a Friday, they towed it, it was there over the weekend so I was without a vehicle, Monday they said they just over filled the oil and it was ready to come pick up. They were not very friendly or fast or competent with us.
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by terriemail7
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience with us. We understand that waiting an extended time for your oil change and tire rotation, especially with a scheduled appointment, can be frustrating. We also acknowledge your concerns regarding the issue with your truck and the service you received during this situation. Your feedback is important to us, and our team aims to improve our standards. We encourage you to reach out to us directly at Greg Lair GMC so we can discuss your experience further. Thank you for your feedback, and we hope to serve you better in the future.
Best,
The Greg Lair GMC Team
Terry is professional while being very friendly &
informative about what was done to my car
informative about what was done to my car
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by Denise.womble03
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review, Denise! We’re glad to hear that Terry provided you with a professional and friendly experience while being informative about what was done to your car. We appreciate your feedback and hope to see you again soon at Greg Lair GMC for any future needs!
Best,
The Greg Lair GMC Team
Great service department.
I always recieve fast and friendly service any i am always informed of any updates.
I always recieve fast and friendly service any i am always informed of any updates.
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by theresagriggs555
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Greg Lair GMC responded
Thank you for your wonderful feedback, Theresa! It's fantastic to hear that you consistently receive fast and friendly service from our service department at Greg Lair GMC. Keeping our customers informed is a top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon!
Best,
The Greg Lair GMC Team
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