Terry Braddock
Terry Braddock at Greg Lair GMC

Terry Braddock

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
141 Reviews
4.7

141 Reviews

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141 Reviews of Terry Braddock

August 09, 2026

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Employee Rating

I had an oil change and filter… oil air and cab filter…… $244 come on man, really? Walmart less than 1/2 that. U bought a new truck from you. I think your customer deserves a little better deal. More

by rogdturner
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Greg Lair GMC responded

Thank you for taking the time to provide your perspective. We understand your concerns about the cost of the oil change and the two filter replacements, particularly when compared with the pricing you referenced elsewhere. Your feedback allows Greg Lair GMC to consider how maintenance pricing is communicated to customers who have chosen to purchase and service their trucks with us. We invite you to reach out to us directly if you would like to discuss your invoice in more detail. Our team values our customers’ business and remains committed to providing transparent information about recommended maintenance and associated costs. Best, The Greg Lair GMC Team

August 08, 2026

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I traded for a GMC Canyon , JP was my salesman he was knowledgeable, spent time explaining the details and was patient. My experience was enjoyable More

by saltwater60
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2026

Greg Lair GMC responded

Thank you for your positive review! We’re pleased to hear that you had an enjoyable experience at Greg Lair GMC while trading for your GMC Canyon. It’s great to know that JP took the time to provide you with all the details and assistance you needed. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 07, 2026

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Service was very good. Greeted when first arrived. Within a couple of minutes they were taking my truck back for service. Was greeted inside the dealership quickly. Had a More

by randalsanders
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Recommend Dealer
Yes

Other Employees Tagged: JP Gwinn

Aug 08, 2026

Greg Lair GMC responded

Thank you for your kind words, Randal! We are thrilled to hear that you had a great experience at Greg Lair GMC. It's wonderful to know that our team was able to assist you promptly and answer all your questions. We appreciate your feedback and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 06, 2026

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I’ve been very satisfied with the Greg Lair Service Dept so far and have no complaints. 👍🏻👍🏻 More

by roberson2651
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Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Darrick Shaw

Aug 06, 2026

Greg Lair GMC responded

Thank you for your positive feedback, Roberson! We’re thrilled to hear that you are satisfied with the service at Greg Lair GMC. Your support is appreciated, and we look forward to assisting you in the future! Best, The Greg Lair GMC Team

August 04, 2026

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Terry called me and set a date for my windshield replacement. Got me in quickly and had me out quickly. Never had better service anywhere. More

by JERRYROACH313
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Recommend Dealer
Yes
Aug 05, 2026

Greg Lair GMC responded

Thank you for your awesome feedback, Jerry! We’re thrilled to hear that Terry was able to assist you with your windshield replacement so efficiently. At Greg Lair GMC, we strive to provide the best service possible, and it’s great to know we met your expectations. We look forward to seeing you again! Best, The Greg Lair GMC Team

August 03, 2026

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I love my truck. Doug and Abby are the best. I even spoke to the owner, Mr. Greg. Everyone was great. Highly recommend this team. More

by johnluciano
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Recommend Dealer
Yes
Aug 04, 2026

Greg Lair GMC responded

Thanks for letting us know how everything went, John! We’re happy to hear that you love your truck and had such a positive experience with Doug, Abby, and the rest of our team at Greg Lair GMC. We appreciate your recommendation and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 02, 2026

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Service guys were informative and communication was great. He printed off some helpful resources for the questions pertaining to my vehicle so i could refer back to them. My car was in and out within r More

by redlinebuilders
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Recommend Dealer
Yes
Aug 03, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service team at Greg Lair GMC. It’s fantastic that you found the resources helpful and that your oil change was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

July 28, 2026

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Doug and the team are Awesome. Super deal! Super-fast! Great communication! Easy to work with! More

by johnluciano
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Workmanship
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Recommend Dealer
Yes
Jul 29, 2026

Greg Lair GMC responded

Thank you for your wonderful review, John! We’re happy to hear that you had such a positive experience with Doug and our team at Greg Lair GMC. We pride ourselves on great communication and making the process easy for our customers. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

July 27, 2026

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This is my go to dealership. I wouldn't use anyone else. I did have to wait longer than usual but Terry made up for it. I recommend Greg Lair to everyone wanting a new car!! And More

by bethgeo
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Recommend Dealer
Yes
Jul 27, 2026

Greg Lair GMC responded

Thank you for your kind words! It's great to hear Greg Lair GMC is your go-to dealership and that Terry provided excellent service despite the wait. We appreciate your recommendations and your praise for our service department. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

July 27, 2026

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Employee Rating

Brought my truck in 3 times to get it fixed. ..drove out with issues every time. Last time was charged $1800 with the same error message codes on the dash as when I brought it in. Won't ever do b More

by cmaxwinters
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Terry Green

Jul 27, 2026

Greg Lair GMC responded

Thank you for sharing your experience. We understand your frustration regarding the repeated issues with your truck and the recent service costs. Your feedback is important to us, and we encourage you to reach out directly to Greg Lair GMC so we can discuss your concerns further and work towards a resolution. We value your input and hope to regain your trust in the future. Best, The Greg Lair GMC Team

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