Bradford Titone

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear our service advisors are always pleasant to work with and that you enjoy the snacks and beverages in our customer lounge. We believe vehicle service should be as comfortable and convenient as possible, and it’s great to know those details helped make your visit more enjoyable. Thank you again for trusting us with your vehicle. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Bradford and our service team provided a friendly and helpful experience. Taking the time to explain the process and recommendations during your 30,000 mile maintenance service is exactly the level of communication and customer care we strive to provide. We’ll be sure to share your kind words with Bradford. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future maintenance and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brad and Samantha helped make your experience with our Pickup & Delivery Service seamless and convenient. We know our customers value their time, and making vehicle maintenance easy is exactly what we strive for. It’s also great to hear your service costs came in below expectations. Providing transparent, value-driven vehicle service is an important part of the experience we want every customer to have. We’ll be sure to share your kind words with Brad and Samantha. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re thrilled to hear Bradford continues to provide outstanding customer service every time you visit. Building lasting relationships and delivering a consistently great experience is exactly what we strive for. It’s especially rewarding to hear that your wife was so impressed with her experience at our dealership that she would choose Gordie Boucher Ford of Kenosha for her next vehicle purchase. That is one of the highest compliments we can receive. We’ll be sure to share your kind words with Bradford. Thank you again for your trust and loyalty, and we look forward to assisting both of you with all of your future vehicle sales and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Bradford provided wonderful service and was kind, informative, and helpful throughout your visit. Taking the time to answer questions, explain recommendations, and ensure our customers feel confident in their vehicle service decisions is exactly what we strive for every day. We’ll be sure to share your kind words with Bradford. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience with your Lincoln Navigator. We’re glad our team kept you and your warranty company informed and got your vehicle back on the road quickly. Enjoy driving your Navigator and thanks for the five-star review. Sal Pappalardo General Sales Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact me directly. We'd love to get to the bottom of this and turn things around for you. Sal Pappalardo General Sales Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

We’re delighted you felt kept in the loop during your Ford Edge repair and that pickup went smoothly. Thank you for choosing us and we look forward to serving you again. Sal Pappalardo General Sales Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Sal Pappalardo General Sales Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear your recall repairs were completed successfully and that you enjoyed the convenience of our Pickup & Delivery Service. Making vehicle service as easy and hassle-free as possible is something our team takes great pride in. We also appreciate your understanding regarding the scratch and are happy we were able to make things right. It’s great to hear you were pleased with the repair and the way Bradford took care of you throughout the process. We’ll be sure to share your kind words with Bradford. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future Ford service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha