Bradford Titone | Page 2

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're glad our service team was able to accurately diagnose your vehicle's concern, identify the root cause, and recommend a repair that included available warranty coverage. Providing thorough diagnostics, honest recommendations, and helping our customers take full advantage of applicable warranty repairs is exactly what we strive for every day. It's great to hear the repair resolved the smoke concern and that you're happy with the results. Thank you for your recommendation and for trusting us with your vehicle. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're glad to hear Bradford was able to answer all of your questions and provide the level of customer care you deserve. It's also great to know our Pickup & Delivery Service was a real time saver. Making vehicle service convenient while keeping our customers informed is exactly what we strive for every day. We’ll be sure to share your kind words with Bradford. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're honored you chose Gordie Boucher Ford of Kenosha again and truly appreciate you taking the time to share your experience. We're glad your previous repair experience gave you the confidence to return to Bradford and our Service Team. Earning our customers' trust through quality vehicle repairs, honest communication, and exceptional customer service is exactly what we strive for every day. We'll be sure to share your kind words with Bradford and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're honored to have earned your continued trust and truly appreciate you taking the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Bradford and our Service Team continue to provide an excellent experience with every visit. Delivering knowledgeable service, clear communication, and regular updates throughout the repair process is exactly what we strive for every day. We're glad our team kept you informed about your vehicle's progress and expected completion time, helping make your service visit as convenient and stress-free as possible. We'll be sure to share your kind words with Bradford and the entire Service Team. Thank you again for choosing Gordie Boucher Ford of Kenosha, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Bradford and our Service Team handled your Ford warranty repair quickly and efficiently. Providing fast, hassle-free warranty service while keeping our customers informed is exactly what we strive for every day. We'll be sure to share your kind words with Bradford and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brad, Sam, and our Pickup & Delivery Team made your Ford recall service more convenient. Providing hassle-free vehicle service with complimentary Pickup & Delivery is one of the ways we make maintaining your vehicle as easy as possible. We'll be sure to share your kind words with Brad, Sam, and the entire Pickup & Delivery Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear our service advisors are always pleasant to work with and that you enjoy the snacks and beverages in our customer lounge. We believe vehicle service should be as comfortable and convenient as possible, and it’s great to know those details helped make your visit more enjoyable. Thank you again for trusting us with your vehicle. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Bradford and our service team provided a friendly and helpful experience. Taking the time to explain the process and recommendations during your 30,000 mile maintenance service is exactly the level of communication and customer care we strive to provide. We’ll be sure to share your kind words with Bradford. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future maintenance and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brad and Samantha helped make your experience with our Pickup & Delivery Service seamless and convenient. We know our customers value their time, and making vehicle maintenance easy is exactly what we strive for. It’s also great to hear your service costs came in below expectations. Providing transparent, value-driven vehicle service is an important part of the experience we want every customer to have. We’ll be sure to share your kind words with Brad and Samantha. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re thrilled to hear Bradford continues to provide outstanding customer service every time you visit. Building lasting relationships and delivering a consistently great experience is exactly what we strive for. It’s especially rewarding to hear that your wife was so impressed with her experience at our dealership that she would choose Gordie Boucher Ford of Kenosha for her next vehicle purchase. That is one of the highest compliments we can receive. We’ll be sure to share your kind words with Bradford. Thank you again for your trust and loyalty, and we look forward to assisting both of you with all of your future vehicle sales and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha