Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha
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Bradford Titone | Page 2

Service Writer

Gordie Boucher Ford of Kenosha

8301 75th St
Kenosha, WI 53142

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4.7
264 Reviews
4.7

264 Reviews

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264 Reviews of Bradford Titone

February 14, 2024

Dealership Rating
Employee Rating

Appreciate the quality work on my car. A pleasure to work with Bradford. Greatly appreciated the loaner car. More

by JMRLVN
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Feb 15, 2024

Gordie Boucher Ford of Kenosha responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2024

Dealership Rating
Employee Rating

The work is not complete because there are parts needed Waiting for dealership to call with parts More

by nmeo15
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Feb 15, 2024

Gordie Boucher Ford of Kenosha responded

Hi there, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

February 13, 2024

Dealership Rating
Employee Rating

Called and said something was leaking from the rear they said bring it in. I requested a loaner they appeased us with no problems at all. Sent a video to show what the problem was and fixed it under warrant More

by Nobul72
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Feb 15, 2024

Gordie Boucher Ford of Kenosha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We can't wait to see you again, have a great day.

January 24, 2024

Dealership Rating
Employee Rating

Over phone quote with Bradford was about $100 cheaper so i wasn't happy about that also my appointment was for 10:30 and at 11:30 Bradford told me i would have to wait longer because it was lunch time. I to More

by GR8HOG66
Recommend Dealer
No

Other Employees Tagged: Bradford Titone

Jan 25, 2024

Gordie Boucher Ford of Kenosha responded

Hi, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

January 18, 2024

Dealership Rating
Employee Rating

Always the best service possible, Mike and Bradford have taken care of the my service needs for the past few years and I nothing but respect for them. The service technicians are top notch!! More

by Scott Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hi Scott, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 17, 2024

Dealership Rating
Employee Rating

Love the video footage they send of the car during service. Always get an appointment in reasonable time. Do great work! More

by firstr41482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 17, 2024

Dealership Rating
Employee Rating

No issues ,staff very pleasant makes you feel welcome . Explains everything what I like they don’t push about repairs gives you options. Or about service plans. I don’t like places that push and tells you More

by Christine S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Rivera. Jessica A Beesley

Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hi Christine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

Dealership Rating
Employee Rating

Bradford is excellent. I always ask for him. Gordie B is customer oriented/friendly. Consequently, I tend to look to Bradford and the dealership before looking elsewhere More

by CROBBINS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

January 17, 2024

Dealership Rating
Employee Rating

I think it’s crazy of the amount of dirty looks I received while being at this dealership. The service department was ok. The lady you usually pay at the window gave off racist vibes along with a mec More

by Green Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

January 17, 2024

Dealership Rating
Employee Rating

Great service no hassles happy kind people and they picked up my car and brought it back same day. Now that’s service! More

by bodynut13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

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