Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
198 Reviews
4.7

198 Reviews

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198 Reviews of Brady Keys

January 23, 2026

Dealership Rating
Employee Rating

We have been dealing with Toyota for the last 25 years. Their customer service is fantastic. The sales people are great the way they greet us is fantastic. Just great all the way around. More

by Herlinda Garza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Statson Wims

Jan 24, 2026

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2026

Dealership Rating
Employee Rating

everything was made very simple and professional,great customer service,have sent your dealership customers. More

by rstanley333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: forgot

Jan 24, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

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Employee Rating

Brian Womack has been extremely helpful to me over the past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality More

by d124c41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Gene Messer Toyota responded

Hi, we're happy you found Brian to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

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Employee Rating

Geoff and his financial team were incredible. Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman More

by J_Johnson1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff

Jan 21, 2026

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 08, 2026

Dealership Rating
Employee Rating

Gene Messer makes the buying and maintenance of your vehicle a breeze... I have bought my last three vehicles from Gene Messer Toyota, here in Lubbock, and everyone from the sales staff, to the service More

by Jon Hendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Gene Messer Toyota responded

Hello Jon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2025

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Employee Rating

The technician was friendly, courteous an explained the details of the work provided, The waiting area was very clean with the fresh aroma of coffee More

by frecklesnunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2025

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Employee Rating

Prompt and cordial service provided by service department personnel. Staff person reviewed and pointed out necessary replacement of filters. More

by pflara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 22, 2025

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Employee Rating

Service rep was thorough, polite, and helpful. Waiting area is very comfortable and well designed. More

by Pkloveless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 18, 2025

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Employee Rating

We had a pleasurable car buying experience at Gene Messer Toyota. We would highly recommend this dealership. More

by selfunemployed3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2025

Gene Messer Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Toyota. Thanks for the recommendation, and have an amazing day!

December 16, 2025

Dealership Rating
Employee Rating

Quick efficient. Very professional. Arranged for an Uber. THEY explained the repairs in detail so I understood More

by SIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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