Brady Keys

I took my Tacoma into another shop to get the ac fixed. They replaced broken parts but the AC still didn’t stay on. So I took it to Group-1: they ordered the same parts and said the problem was because the They replaced broken parts but the AC still didn’t stay on. So I took it to Group-1: they ordered the same parts and said the problem was because the other parts weren’t OEM. I was so xxxxxx. I was planning to sue the first shop. But when Toyota went in to replace the brand new aftermarket parts they found that the wires to the AC condenser were damaged. They spent the time repairing the wires, didn’t replace the part like they had planned, and saved me money. They fixed the problem the other shop failed to fix. They were honest. They saved me money. More

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Friendly fast service provided by the sales person and sales assistant manager. Both were attentive and helpful in making this experience special! sales assistant manager. Both were attentive and helpful in making this experience special! More

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Everyone was very nice & helpful! First time here. Service took less time than expected. Will use again. First time here. Service took less time than expected. Will use again. More

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They’re very professional and providing excellent services! Thank you for doing the good work! services! Thank you for doing the good work! More

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I have purchased at least 12 vehicles from this great dealership in the last few years. I have always been treated well and look forward to my next purchase dealership in the last few years. I have always been treated well and look forward to my next purchase More

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Great customer service. ...and very friendly. Great teamwork and communication. Everyone seemed to be very respectful. Thank you 😊 ...and very friendly. Great teamwork and communication. Everyone seemed to be very respectful. Thank you 😊 More

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I left to get my truck fix and came back with things that were not wrong but now it is. My cruise no longer works and my collision light is on and never has been but picked up my truck. And now yall want me were not wrong but now it is. My cruise no longer works and my collision light is on and never has been but picked up my truck. And now yall want me to pay to see what’s wrong not fair and not right. Yall need to make it right. More

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Lack of communication in the service department. Was told my vehicle would be ready the next day which was Friday and then didn’t hear anything. I called and didn’t get ahold of anyone until Saturda Was told my vehicle would be ready the next day which was Friday and then didn’t hear anything. I called and didn’t get ahold of anyone until Saturday. Then they told me my parts wouldn’t be in until Monday. I asked if they could provide a loaner vehicle and they said no and that the rental places were already closed. I was without my for 3 days when I could have just picked it up and took my car back when parts were available. Poor communication on their end. More

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Excellent service, received an overall summary, fast in and out service. David was very courteous. and out service. David was very courteous. More

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Great service. Took care of some factory recalls and did my 10000 mile service. Took care of everything. Took care of some factory recalls and did my 10000 mile service. Took care of everything. More

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