Braelynn Merrell | Page 22
Service Adviser
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
404 Reviews
Write a Review404 Reviews of Braelynn Merrell
February 02, 2024
She explained everything so well. She is friendly great personality,and it wa a pleasure working with her. She is friendly great personality,and it wa a pleasure working with her. More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley , ZACH BUDWAY
February 02, 2024
Every staff member that had a part in my vehicle, did a great job. I appreciate everything you do. You all go above and beyond in doing your part. Thanks for keeping me updated. great job. I appreciate everything you do. You all go above and beyond in doing your part. Thanks for keeping me updated. More
Other Employees Tagged: Gina Mastrovito-Smith , ZACH BUDWAY
January 28, 2024
Great place but the service could be better. They've told me 3 times that they fixed my automatic restart and I've yet to see it work. I've had my car there a couple of times and had to wait for They've told me 3 times that they fixed my automatic restart and I've yet to see it work. I've had my car there a couple of times and had to wait for at least a week or more to get it done. Good thing I have two cars. More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley , ZACH BUDWAY
January 27, 2024
Matt the manager there is amazing he was great with helping me getting into a newer vehicle and JLA is an fantastic sales consultant and just am warming and fantastic person as well helping me getting into a newer vehicle and JLA is an fantastic sales consultant and just am warming and fantastic person as well More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Tony Licari, Dzejla Bungur , ZACH BUDWAY, Matt Hensel, Shawn Zawatski
January 26, 2024
Braelynn often provided updates while I waited for my car to be assessed and part fixed. She provided immediate assistance and was professional from the moment I walked in service area. Zach was also helpfu to be assessed and part fixed. She provided immediate assistance and was professional from the moment I walked in service area. Zach was also helpful from setting up appointment over phone to verifying and updating my personal information in person. More
Other Employees Tagged: ZACH BUDWAY
January 24, 2024
They called the corporate office to get my car towed (for free) from the Syracuse Hyundai dealer when it broke down. The Syracuse dealership said they couldn't look at it for two weeks. Mastrovito Hyundai di free) from the Syracuse Hyundai dealer when it broke down. The Syracuse dealership said they couldn't look at it for two weeks. Mastrovito Hyundai diagnosed, found the part and had it back to me within a week. Loaner provided as well. Great Job! More
Other Employees Tagged: Luke Kiser
January 24, 2024
I can’t say enough about the people and service go above and beyond for their customers and beyond for their customers More
Other Employees Tagged: Frank Mastrovito, Gina Mastrovito-Smith, Aldin Mekic, Elmin Memo Sijaric , Matt Hensel
January 20, 2024
Everyone I talked with in the service department was pleasant and helpful in explaining the updates being provided. The appointment was set up quickly, and I was able to drop off and pick up my car at pleasant and helpful in explaining the updates being provided. The appointment was set up quickly, and I was able to drop off and pick up my car at times that worked on my end. On a cold and snowy day, they helped brush off my car and warm it up before I got in to drive away. I talked with several folks there, and they were all great. Very much appreciated! More

