Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 22

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
404 Reviews
4.9

404 Reviews

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404 Reviews of Braelynn Merrell

February 02, 2024

Dealership Rating
Employee Rating

She explained everything so well. She is friendly great personality,and it wa a pleasure working with her. More

by Ficarrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley , ZACH BUDWAY

Feb 03, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

February 02, 2024

Dealership Rating
Employee Rating

Every staff member that had a part in my vehicle, did a great job. I appreciate everything you do. You all go above and beyond in doing your part. Thanks for keeping me updated. More

by Mlsimons
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gina Mastrovito-Smith , ZACH BUDWAY

February 01, 2024

Dealership Rating
Employee Rating

Good to work with. seemed very nice and cooperative. Worked hard to please . Would recommend. More

by BLTJUGS
Recommend Dealer
Yes
Feb 03, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for the recommendation! #makeyourmovetomastrovito

January 28, 2024

Dealership Rating
Employee Rating

Great place but the service could be better. They've told me 3 times that they fixed my automatic restart and I've yet to see it work. I've had my car there a couple of times and had to wait for More

by Sworlock
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley , ZACH BUDWAY

Jan 29, 2024

Mastrovito Hyundai responded

Hello! Thanks for taking the time to speak with me today! We look forward to assisting you on Saturday to address your additional concerns. #makeyourmovetomastrovito

January 27, 2024

Dealership Rating
Employee Rating

Matt the manager there is amazing he was great with helping me getting into a newer vehicle and JLA is an fantastic sales consultant and just am warming and fantastic person as well More

by loverof90smusic
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Frank Mastrovito, Tony Licari, Dzejla Bungur , ZACH BUDWAY, Matt Hensel, Shawn Zawatski

Jan 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 26, 2024

Dealership Rating
Employee Rating

Braelynn often provided updates while I waited for my car to be assessed and part fixed. She provided immediate assistance and was professional from the moment I walked in service area. Zach was also helpfu More

by MRI1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ZACH BUDWAY

Jan 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 24, 2024

Dealership Rating
Employee Rating

They called the corporate office to get my car towed (for free) from the Syracuse Hyundai dealer when it broke down. The Syracuse dealership said they couldn't look at it for two weeks. Mastrovito Hyundai di More

by smithbarryj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser

Jan 24, 2024

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to complete this review. We are so happy to hear that our team went above and beyond to ensure your vehicle and needs were taken care of. We sincerely appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family. #makeyourmovetomastrovito

January 24, 2024

Dealership Rating
Employee Rating

I can’t say enough about the people and service go above and beyond for their customers More

by k1pita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thank you for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

January 22, 2024

Dealership Rating
Employee Rating

I enjoy this dealership. They are very helpful and keep me up to date on the progress of maintenance. More

by VALB8157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 20, 2024

Dealership Rating
Employee Rating

Everyone I talked with in the service department was pleasant and helpful in explaining the updates being provided. The appointment was set up quickly, and I was able to drop off and pick up my car at More

by ALANE13502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

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