Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 38

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
417 Reviews
4.9

417 Reviews

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417 Reviews of Braelynn Merrell

April 13, 2023

Dealership Rating
Employee Rating

I love this dealership everyone is always so nice and so helpful they really do care about the customers More

by TB82088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 13, 2023

Dealership Rating
Employee Rating

I love this dealership everyone is always so nice and so helpful they really do care about the customers More

by TB82088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

April 09, 2023

Dealership Rating
Employee Rating

Excellent service and excellent service staff! I highly recommend Mastrovito Hyundai! I will continue to recommend them to all of my family and friends! More

by sherrysblues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an awesome experience at Mastrovito Hyundai. Thank you for the recommendation! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 10, 2023

sherrysblues responded

Mastrovito Hyundai Rocks!

April 05, 2023

Dealership Rating
Employee Rating

ease of transaction, little upset over pressure to purchase undercoating by financial person but, he did apo More

by malykotcik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 10, 2023

malykotcik responded

No I am not happy with this dealership, I have not had the car I purchased since a week after I took it off the grounds i was only told we do not know what is wrong with it and they have taken it apart in the process broke more things on it. I am paying for a car I do not have procession of and told we are waiting for a part There is no guarantee that this is what is wrong with the wiring. I should have been given a brand-new car to replace the one I purchased.Yes i was given a loaner but, that is not what I paid for. Now if a car fax is brought up on this car it will show all off these problems. It should be sent back to the factory since it is a lemon. I am tired of being lied to and told that they called me when i have not received any calls.

April 04, 2023

Dealership Rating
Employee Rating

The dealership let me leave the lot with my wipers motor completely shot! They told me that they retimed the motor and it would be safe for me to drive. I was also accused on more than 1 occasion that I fai More

by lrogowski28
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Kiser, Ali Brown

April 04, 2023

Dealership Rating
Employee Rating

Quick and easy in and out for the inspection. They even washed the vehicle including the floor mats. More

by hoppy5979
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 04, 2023

Dealership Rating
Employee Rating

Belmin was professional, knowledgeable and negotiating with him was the easiest I have ever experienced. More

by ghoov22
Recommend Dealer
Yes

Other Employees Tagged: Belmin Mestrovac, Jon Frye

April 01, 2023

Dealership Rating
Employee Rating

Great staff and quick turnaround. Comfy waiting room with lots of space so I could do work while waiting. More

by Atinker12987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

April 01, 2023

Dealership Rating
Employee Rating

Extremely helpful- honest- friendly people! Personal service/experience every time I visit them.. whether buying my Jeep or having it serviced. Great people!! More

by Peedieroark
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

April 01, 2023

Dealership Rating
Employee Rating

Great service! Came in for routine maintenance and they got me in and out in about an hour. They also checked everything else on the car such as tire thread, brakes More

by dornc23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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