Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City
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Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Braiden Draper

April 25, 2024

Dealership Rating
Employee Rating

Terrible sales manager Brett Robinson Terrible sales team. Don't buy any used car's from mercedes down town salt Lake. Over priced and not honest service history. More

by AHMED
Recommend Dealer
No
Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Dave Bennion, General Manager daveb@kengarff.com

Apr 26, 2024

AHMED responded

I already sent email to Dave Bennion, General Manager daveb@kengarff.com He never responded.

April 24, 2024

Dealership Rating
Employee Rating

Had my car serviced here. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

April 24, 2024

Dealership Rating
Employee Rating

Friendly, competent service from knowledgeable advisors. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. More

by davidkambic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 22, 2024

Dealership Rating
Employee Rating

Check in was quick and thorough. Was offered options for waiting. Service addressed issues. All good. More

by lizapgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 21, 2024

Dealership Rating
Employee Rating

Very helpful and knowledgeable about my C63 . .. The shop really does car about my car .. They love my car as much as I do🩷🩷 More

by sadarjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Hoffman, Mike Griffiths

Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 21, 2024

Dealership Rating
Employee Rating

Garrett is incredibly good at his position in the service department. Very friendly, thorough and professional. Thank you Garrett for being persistent to get the thermostat issue resolved in my S560 Coupe. V More

by DENNIS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2024

Dealership Rating
Employee Rating

It was easy to check in without waiting. I was updated as work was being done. It was ready in the time I was quoted and an Uber was called to pick me up and driven to the dealership. I like More

by SUSANBYRNE13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

April 06, 2024

Dealership Rating
Employee Rating

You have done a very good job so far. I hope next time to be the same quality of work. More

by M_shataf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Black

Apr 10, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 06, 2024

Dealership Rating
Employee Rating

Braiden did a fabulous job of arranging transportation and keeping us updated on our vehicle…..we are very happy with your service department More

by 106736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Braiden provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

March 24, 2024

Dealership Rating
Employee Rating

I came in this time for state registration renewal, and, as usual, I was wonderfully helped. Also, I had a new cellphone I was having trouble Bluetooth-connecting to my car; two really knowledgeable and ple More

by texasfurclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

1

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