
Braiden Draper
Service Advisor
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
Dealership Experience
2 yrs, 1 mo
Industry Experience
2 yrs, 1 mo
101 Reviews
Write a Review101 Reviews of Braiden Draper
August 28, 2025
Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not predatory it feels like very poor form. Also they lost record of my warranty for two years.... If the service advisors weren't so personable I would've switched to an independent shop a long time ago. More
Other Employees Tagged: Toni Seely, Carson Kraatz, Angela Heaps, Cameron Telford, Garret Olson
August 12, 2025
Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More
Other Employees Tagged: Vivian Montes
August 10, 2025
Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. More
July 29, 2025
Much better than the unbelievably negative service I received last summer ! This young man was great! received last summer ! This young man was great! More
Other Employees Tagged: Jared Benjamin, Vivian Montes
June 05, 2025
Prompt and courteous service with the proper amount of explanation and details. This work was great. explanation and details. This work was great. More
Other Employees Tagged: Cameron Telford
June 03, 2025
Ken Garff Mercedes brakes things instead of fixing them. The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second wa The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second was a broken windshield washer dispenser and most recently was a broken air conditioner. I’m done with Ken Garff and Mercedes. Bought a Tesla. More