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Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City

Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
107 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

4.8

107 Reviews

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107 Reviews of Braiden Draper

December 30, 2025

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Employee Rating

Very customer service focused. Very approachable Employees are excellent communicators. They follow up when they say they will. Do the work promised in the timeframe promised. More

by j_mulford4
Recommend Dealer
Yes

Other Employees Tagged: Braiden Draper

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November 29, 2025

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It is top quality service I just wish it could have been a little more affordable More

by Tino.godoy
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Yes
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November 23, 2025

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Braiden was very courteous and professional. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process. More

by marigaitan
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Yes
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October 27, 2025

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We had great services from Ken Garf Mercedes Salt Lake City! Thank you very much! More

by tabh1402
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Yes
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Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 16, 2025

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They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service. More

by scott.anderson
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Yes
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October 06, 2025

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Thank you for always providing a timely and very thorough service! Looking forward to using you when my next service is due. More

by ninerkids1821
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Yes
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Oct 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 16, 2025

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Braiden did a great job and kept me updated the entire day! Thank you for your service More

by kae.lynne
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Yes
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Sep 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 28, 2025

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Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not More

by Nope
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Recommend Dealer
Yes

Other Employees Tagged: Toni Seely, Carson Kraatz, Angela Heaps, Cameron Telford, Garret Olson

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Sep 02, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

August 12, 2025

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Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More

by jamesblanch
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

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August 11, 2025

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They are attentive to the issues the customers raise, and do a good job of addressing them timely. More

by MNORB
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Yes
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