Braiden Draper

Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not predatory it feels like very poor form. Also they lost record of my warranty for two years.... If the service advisors weren't so personable I would've switched to an independent shop a long time ago. More

by Nope Verified Customer Verified Customer

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Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More

by jamesblanch Verified Customer Verified Customer

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They are attentive to the issues the customers raise, and do a good job of addressing them timely. do a good job of addressing them timely. More

by MNORB Verified Customer Verified Customer

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Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. More

by joelmallred Verified Customer Verified Customer

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Much better than the unbelievably negative service I received last summer ! This young man was great! received last summer ! This young man was great! More

by marsha Lamprecht Verified Customer Verified Customer

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Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you Great customer service. He made sure everything I needed to be fixed was done right. Thank you More

by batersjacqueline Verified Customer Verified Customer

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Prompt and courteous service with the proper amount of explanation and details. This work was great. explanation and details. This work was great. More

by pmcc42 Verified Customer Verified Customer

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Ken Garff Mercedes brakes things instead of fixing them. The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second wa The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second was a broken windshield washer dispenser and most recently was a broken air conditioner. I’m done with Ken Garff and Mercedes. Bought a Tesla. More

by ingridandjim Verified Customer Verified Customer

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Great service, Garrett was top notch at getting what I wanted completed in a timely manner wanted completed in a timely manner More

by mbackman Verified Customer Verified Customer

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they asked me if they can wash the car, and i agreed and signed the paper, but they did not wash the car. signed the paper, but they did not wash the car. More

by marjanesi Verified Customer Verified Customer

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