Brand Glerup
Brand Glerup at Subaru of Utica

Brand Glerup | Page 2

Sales Representative

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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5.0
83 Reviews
5.0

83 Reviews

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83 Reviews of Brand Glerup

March 10, 2026

Dealership Rating
Employee Rating

I had a very comfortable car buying experience at this dealership and I am always confident getting my car serviced here. More

by ABBY.GIANNATELLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Subaru of Utica responded

We’re happy to hear you feel comfortable and confident at both our sales and service departments! Thanks for choosing Subaru of Utica and for sharing your experience.

January 13, 2026

Dealership Rating
Employee Rating

It was the first time ever my new wife and I leased a car and our first time buying a Subaru. We used to go to Syracuse, however I’m very happy we have found a dealership that felt like we were talking to fr More

by BURNS7ACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cam— amazing. Unfortunately forgot the name of the woman we signed paperwork with, however she is also amazing.

Jan 14, 2026

Subaru of Utica responded

Thank you for choosing Subaru of Utica and congrats on your recent lease! We’re pleased Brad and the team made you and your wife feel right at home. Here's to many miles in your new Subaru! Safe travels!

January 04, 2026

Dealership Rating
Employee Rating

As car buying goes, Subaru of Utica did the job. Had a selection of models to choose from. More

by BROAT9486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Subaru of Utica responded

Thanks for the 5 star review, Broat9486. We hope to see you again at Subaru of Utica!

December 23, 2025

Dealership Rating
Employee Rating

Salesman, Paul Snyder, was outstanding. Knowledgeable, friendly, flexible, focused on a great customer experience. The whole team was fair and we love our new 2026 Subaru Outback XT Touring More

by PAUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2025

Subaru of Utica responded

Congratulations on your new 2026 Subaru Outback XT Touring! It's fantastic to hear that Paul and the team made your experience outstanding. Thank you for choosing Subaru of Utica, and safe travels!

December 08, 2025

Dealership Rating
Employee Rating

We have had nothing but problems with our 2015 escape purchased there! We are not satisfied with the repairs that were needed after purchase and still needed now!! More

by DAVEC48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Green

Dec 10, 2025

Subaru of Utica responded

I'm sorry to hear about the issues you've been experiencing with your Escape. We aim to provide top-notch service, and it sounds like we've let you down in this case. I'd like to better understand what happened and see how we can assist you further. Please feel free to reach out to me at your earliest convenience. Thank you. Billy Melendez - Service Manager - bmelendez@carbonecars.com

Dec 10, 2025

DAVEC48 responded

We purchased this escape at the end of october and have had nothing but problems with it. it has been back there at dons ford a few times and tp muffler a few times and it still running like a pos!! I am extremely unsatisfied with this purchase and am considering calling a lawyer for legal help. The car stalls alot and it shifts weird plus there is a vibration in the front end and still gets exhaust fumes in car. The exhaust fumes have been there since day 1 and we have had it there a couple times for that already. The day we picked the car up it had a check engine light on after it was inspected by the service dept, that should have been a warning.. I believe we have purchased someone elses problem and we are extremely unsatisfied with our purchase. We have bought many vehicles from dons ford but I believe this will be the last!!!

October 20, 2025

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Employee Rating

Both your sales and service departments have great people who care about their customers. Bravo! They explain everything in easy to understand terms, they are kind, helpful, knowledgeable people. They mak More

by THEARTHURS02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis , Kli La, Bailee, Valon

Oct 20, 2025

Subaru of Utica responded

We love hearing feedback like this! Thank you for choosing Subaru of Utica and sharing your support for our team. See you next time!

October 18, 2025

Dealership Rating
Employee Rating

They are always helpful and welcoming when I bring my vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or b More

by NOMAR13469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Oct 20, 2025

Subaru of Utica responded

Thank you for the fantastic review! We’re glad to hear you enjoy our clean facilities and helpful service team. Your feedback is greatly appreciated. We look forward to seeing you again! - Subaru of Utica

October 05, 2025

Dealership Rating
Employee Rating

Dealership and stall were great to work with. The whole experience was done professionally and with efficiency. More

by MARKTW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green , Mo

Oct 06, 2025

Subaru of Utica responded

We're happy to hear our team made your experience so seamless. We look forward to welcoming you back to Subaru of Utica!

October 05, 2025

Dealership Rating
Employee Rating

Brad was knowledgeable about the vehicle I was interested in. He showed me several vehicles and assisted me with any questions I had More

by DDANIELSKI430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Borelli

Oct 06, 2025

Subaru of Utica responded

We are happy to hear Brad was so helpful! Thank you for choosing Subaru of Utica and for sharing your feedback. See you next time!

September 22, 2025

Dealership Rating
Employee Rating

Great experience with knowledgeable sales people. No high pressure sales pitch. Great selection tion of cars to pick from. More

by BRYMERH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Green

Sep 23, 2025

Subaru of Utica responded

We’re thrilled you had a stress-free, five-star experience at Subaru of Utica. We hope you love your new ride!

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