Brandi French
Brandi French at Mike Johnson's Hickory Toyota

Brandi French | Page 2

Administrative Assistant

Mike Johnson's Hickory Toyota

435 U.S. Highway 70 SE
Hickory, NC 28602

2.9
39 Reviews
2.9

39 Reviews

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39 Reviews of Brandi French

November 21, 2023

Dealership Rating
Employee Rating

I had a great experience buying my new RAV4 from Katelyn! She was super knowledgeable, friendly and has great customer service! Would definitely recommend buying from Katelyn and Hickory Toyota! More

by Lena A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Willis

Nov 27, 2023

Mike Johnson's Hickory Toyota responded

Thank you Lena for leaving such a great review! We appreciate your business!

November 05, 2023

Dealership Rating
Employee Rating

This is my favorite Toyota dealer in the area. I have always bought my cars at this place. The attention and kindness is what keeps me coming back for my services and guarantees. More

by Genaro Báez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed , Dennis Carson

Nov 08, 2023

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave such a kind review, Genaro! We appreciate your business.

October 26, 2023

Dealership Rating
Employee Rating

Excellent service! ! Especially Nathaniel and Dylan!! I was in and out quickly!! Very professional and understanding!! More

by memack11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed , Nathaniel and Dylan

Oct 27, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review!

October 17, 2023

Dealership Rating
Employee Rating

Great staff! Very clean and they keep you informed during service. I would highly recommend them to anyone. More

by DJCissell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed , Skyla Lund

Oct 17, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review! We appreciate your business!

October 04, 2023

Dealership Rating
Employee Rating

They were very efficient and friendly gave me updated of the progress progress of what they were doing More

by dertoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold

Oct 05, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We appreciate your business!

August 24, 2023

Dealership Rating
Employee Rating

I had a great experience with Steven Watts. He was very helpful got me in and out very quickly! More

by destiny1162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed , Steven Watts

Aug 25, 2023

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave such a great review! We appreciate your business!

August 21, 2023

Dealership Rating
Employee Rating

Always professional and courteous. The service team is awesome! Never take my baby anywhere else. More

by lisameadows8598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed

Aug 21, 2023

Mike Johnson's Hickory Toyota responded

Thank you so much for leaving such a great review!

August 20, 2023

Dealership Rating
Employee Rating

I had to wait an hour and 40 minutes for an oil change and tire rotation, even with an appointment. I had to go out to the service area to ask about the wait and was told, "Oh, I was just about to come g More

by aloosebead
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcia Arnold

Aug 21, 2023

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

July 28, 2023

Dealership Rating
Employee Rating

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

July 28, 2023

Dealership Rating
Employee Rating

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

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