Brandon Brown

I rarely write reviews but had to share. We were a faithful Lexus family for 20+ years and bought over 15 cars from the same dealer. Despite this, they didn't even know who we were. We decid We were a faithful Lexus family for 20+ years and bought over 15 cars from the same dealer. Despite this, they didn't even know who we were. We decided to look at a BMW. We had an amazing experience @BMWofWaterbury. Let me tell you, Karl, Brandon and Miguel were a class act. No high pressure tactics or games. Brandon is the Sales Manager and sat down with us for a long time. They didn't try to sell us. Instead, they listened...really listened. Never once have we spoken to the manager at the other said dealer. Beginning to end, they made us feel comfortable and that is no easy feat and we don't like change. So...I did a thing! 😁 And I deserve it! #MeMyandI2023 More

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I had a wonderful purchasing experience with Dennis of BMW Waterbury. Dennis was amazing to work with. He addressed all of my questions and concerns quickly and transparently. I want to highlight tha BMW Waterbury. Dennis was amazing to work with. He addressed all of my questions and concerns quickly and transparently. I want to highlight that there was a delivery issue. The BMW Waterbury team worked with me to resolve AND they did not let me down. Jason, Brandon and Dennis were very solutions oriented. I would definitely work with Dennis and BMW Waterbury again. For context, I live in NJ and am willing to travel 100+ miles again for future purchases. Eric More

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I recommend BMW of Waterbury. Professional, and helpful team. Karl takes the time to explain BMW products and good listener, showed me the right BMW that meets my requirmwnts. Professional, and helpful team. Karl takes the time to explain BMW products and good listener, showed me the right BMW that meets my requirmwnts. More

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